Emma Coomes

[Emma Coomes @Embemh]

@VodafoneUK messed up my new customer porting, your 191 service telling me it could take days to resolve. Leaving me in contactable with a poorly father. Completely unacceptable!!!!!

[Emma Coomes @Embemh]

@SHEIN_Official does anyone from your team ever get back to customers! Specifically when your electrical products have failed and burned through cables???!!!

[Emma Coomes @Embemh]

@ShirleyPDSa please excuse my direct approach. I am trying to make contact with you for a 2nd option for my Father who has WM. We are desperate so happy to pay privately if needed please could you advise best way to organise. Thanks so much 🙏

[Emma Coomes @Embemh]

@SkyHelpTeam another weekend without sky!! 4 engineer visits later and still no further forward as incorrect engineers keep getting sent out 😡😡😡😡

[Emma Coomes @Embemh]

@SkyHelpTeam worst thing we ever did was upgrade to fibre over 3 weeks of this now!!!!!!!

[Emma Coomes @Embemh]

@mv_primary Thanks for organising ❤️

[Emma Coomes @Embemh]

@HalifaxBank I am still on hold!!! Your customer service rep clearly thinks this is funny after telling me a Manager couldn’t help, when I said I still wanted to speak to one he said hold on that was 20 minutes ago and I’m still on hold!!!’

[Emma Coomes @Embemh]

@HalifaxBank your customer service is appalling. Passed from pillar to post and you CSR has left me on hold for 15 minutes when I asked to speak to a Manager. How to infuriate and already annoyed customer!!!!!!

[Emma Coomes @Embemh]

@Primark experienced such awful customer service yesterday at you Lexicon Bracknell store have messaged on Instagram but no response. Can’t DM on here?

[Emma Coomes @Embemh]

@SportsDirect_CS Why ask me to DM if you’re not goi g to reply??!!!

[Emma Coomes @Embemh]

@SportsDirect_CS literally the worst customer service ever at the Bracknell Store, not able redeem credit notes been standing her for 90 minutes (with a toddler) already whilst staff try to contact CS on the phone WHAT A JOKE!!!!

[Emma Coomes @Embemh]

@SportsDirect_CS DM’d yesterday still no response

[Emma Coomes @Embemh]

@OfficialPLT #pltcashprize 🤞🤞🤞x

[Emma Coomes @Embemh]

@layzspa literally the worst customer service going!! Had our tub a few months & had an issue. CS told us to cut the barcode out and they would send us a new one (we have done destroying our tub) once sent back you tell us it is out of stock 2 months later & still no hot tub 😡

[Emma Coomes @Embemh]

@Dreams_Beds worst customer service ever!! ordered a bed 03/01/21 fully paid for and still not been delivered 🤬🤬 every delivery date we get gets moved and now stating 17/08/21 earliest delivery date. SORT IT OUT!!

[Emma Coomes @Embemh]

@dhlexpressuk I would like to know what has been done regarding your driver spitting on my front lawn, seeing as you don’t follow up on e-mails!! My children play on that front lawn it’s absolutely disgusting even more so in a pandemic!!!!!

[Emma Coomes @Embemh]

@HSBC_UK assuming this is another scam

[Emma Coomes @Embemh]

@TUIUKcares I will be

[Emma Coomes @Embemh]

@TUIUKcares They cut and pasted the same responses again without reading my mail it’s so frustrating!! How an I speak to a UK based agent that will actually read and understand what I have written?

[Emma Coomes @Embemh]

@FlogasEnergy Shame you can’t refund OAP’s what they are owed and provide correct documentation to the new supplier as quickly!!!!!