I waited one hour on hold with Southwest Airlines to correct an error on my rapid rewards number. Would not let me do it online. Finally hung up #southwestheart#iflyswa#southwestairlines
To give you a sense of how stupid this is, on the 20 minute drive between the Krispy Kreme on Thompson Lane in Nashville and the Krispy Kreme on Mallory Lane in Brentwood, you pass through five different congressional districts.