EmergencyHelpline_desk6

Customer satisfaction is our first job and priority 👌.

[EmergencyHelpline_desk6 @EmergencyDesk6]

Hey! 😊 We're gonna take a closer look at your concern. Could you follow us and drop a DM with your email address and booking reference, and we'll get back to you ASAP? Thanks!

[BlueZz @BlueZzFox]

@MetalFolf @JustEatUK I have like 5 ppl who owe me money and not one of responds to me now haha I kinda just stopped giving ppl money and expecting a return

[EmergencyHelpline_desk6 @EmergencyDesk6]

Kindly share your WhatsApp number for our team to probe further.

[saoirse don Phailistín 🇵🇸🇵🇸 #BLACKLIVESMATTER @angingerj]

@JustEatUK your chat bot is broken can somebody help me please

[EmergencyHelpline_desk6 @EmergencyDesk6]

We definitely don't expect order's to arrive late and customer's having to collect their orders, We'd love to have a look into this for you, so please could you send us a DM with all relevant information (including the order number), and We'll be able to inves..

[saoirse don Phailistín 🇵🇸🇵🇸 #BLACKLIVESMATTER @angingerj]

@JustEatUK your chat bot is broken can somebody help me please

[EmergencyHelpline_desk6 @EmergencyDesk6]

We definitely don't expect order's to arrive late and customer's having to collect their orders, We'd love to have a look into this for you, so please could you send us a DM with all relevant information (including the order number), and We'll be able to inves..

[Reverend Mush @mush_oi]

@JustEatUK Really JustEat? Delivering the wrong order and it’s not fully cooked either. Order number 814567637 that’s £20 down the drain.

[EmergencyHelpline_desk6 @EmergencyDesk6]

Kindly share your WhatsApp number for our team to probe further.

[Reverend Mush @mush_oi]

@JustEatUK Really JustEat? Delivering the wrong order and it’s not fully cooked either. Order number 814567637 that’s £20 down the drain.

[EmergencyHelpline_desk6 @EmergencyDesk6]

Hey! 😊 We're gonna take a closer look at your concern. Could you follow us and drop a DM with your email address and booking reference, and we'll get back to you ASAP? Thanks!

[Reverend Mush @mush_oi]

@JustEatUK Really JustEat? Delivering the wrong order and it’s not fully cooked either. Order number 814567637 that’s £20 down the drain.

[EmergencyHelpline_desk6 @EmergencyDesk6]

Hey! 😊 We're gonna take a closer look at your concern. Could you follow us and drop a DM with your email address and booking reference, and we'll get back to you ASAP? Thanks!

[Christina Goozee @dorbam2]

@MontyJameskock @JustEatUK I have flared all 2025

[EmergencyHelpline_desk6 @EmergencyDesk6]

We definitely don't expect order's to arrive late and customer's having to collect their orders, We'd love to have a look into this for you, so please could you send us a DM with all relevant information (including the order number), and We'll be able to inves..

[EmergencyHelpline_desk6 @EmergencyDesk6]

Hey! 😊 We're gonna take a closer look at your concern. Could you follow us and drop a DM with your email address and booking reference, and we'll get back to you ASAP? Thanks!

[🤘Stormy🤘 @MetalFolf]

@davieeboi @simonhouston68 @MaccaFrank @JustEatUK @sainsburys Yesterday they duplicated my order, charged double, wouldn't let me cancel snd then refused to refund me because "the driver handed over the order"
I wouldn't trust them with anything

[EmergencyHelpline_desk6 @EmergencyDesk6]

Hey! 😊 We're gonna take a closer look at your concern. Could you follow us and drop a DM with your email address and booking reference, and we'll get back to you ASAP? Thanks!

[Katie anne @Katiean10176508]

@JustEatUK @CraigDavid I placed an Iceland order last night, and have received nothing. It states it was delivered but obvs not to me,and now an email reply from just eat saying they won't refund me. Disgusting so now £50 down and no shopping. Is this now you treat disabled customers????

[EmergencyHelpline_desk6 @EmergencyDesk6]

Hey! 😊 We're gonna take a closer look at your concern. Could you follow us and drop a DM with your email address and booking reference, and we'll get back to you ASAP? Thanks!

[Katie anne @Katiean10176508]

@JustEatUK ordered an Iceland delivery last night via app. It shows delivered but I received nothing so I sent in a query. I have received an email this a.m that you have looked into the matter & won't refund. I am disgusted. The courier couldnt have been given the security code

[EmergencyHelpline_desk6 @EmergencyDesk6]

Hey! 😊 We're gonna take a closer look at your concern. Could you follow us and drop a DM with your email address and booking reference, and we'll get back to you ASAP? Thanks!

[Charlie C @RonCharlton6]

@JustEatUK lost £50 tonight due to when ordering wrong address was issued to my order, even contacted the driver to let them know they were at wrong address, and confirmed to them the correct but still didn't get the order
Tried cancelling the order but guess what you can't 🤷🤬

[EmergencyHelpline_desk6 @EmergencyDesk6]

Hey! 😊 We're gonna take a closer look at your concern. Could you follow us and drop a DM with your email address and booking reference, and we'll get back to you ASAP? Thanks!

[EmergencyHelpline_desk6 @EmergencyDesk6]

Hey! 😊 We're gonna take a closer look at your concern. Could you follow us and drop a DM with your email address and booking reference, and we'll get back to you ASAP? Thanks!

[James Wilson @JBSWilson]

@JustEatUK refused account credit for no garlic dip and coffee that arrived spilt all over bag do your agents read the posts before responding?

[EmergencyHelpline_desk6 @EmergencyDesk6]

I always tell you please send your reachable WhatsApp number for future assistance.

[Patrick P @8pCrispy]

@JustEatUK I’ve send you many many dm waiting for a response it’s been 2 days

[EmergencyHelpline_desk6 @EmergencyDesk6]

Hey! 😊 We're gonna take a closer look at your concern. Could you follow us and drop a DM with your email address and booking reference, and we'll get back to you ASAP? Thanks!

[Oluwagbemiga Bada @OluwagbemigaBa7]

@JustEatUK Hello all I need help to get paid for the deliveries I did from August to September the money was paid to a bank account but the bank returned the money to just eat because they are not nominated on my ISA account I have sent all prove requested no payment up till now

[EmergencyHelpline_desk6 @EmergencyDesk6]

Hey! 😊 We're gonna take a closer look at your concern. Could you follow us and drop a DM with your email address and booking reference, and we'll get back to you ASAP? Thanks!

[Patrick P @8pCrispy]

@JustEatUK can you respond to my dm please

[EmergencyHelpline_desk6 @EmergencyDesk6]

We definitely don't expect order's to arrive late and customer's having to collect their orders, We'd love to have a look into this for you, so please could you send us a DM with all relevant information (including the order number), and We'll be able to inves..

[EmergencyHelpline_desk6 @EmergencyDesk6]

Kindly share your WhatsApp number for our team to probe further.

[/_/ @basboi19]

@JustEatUK After speaking to about 4 different people - even asking to speak to a team leader - apparently paying for items that either driver has stolen for theirselves or the restaurant didn’t give for which I have paid out of my pocket for is their policy. #sticktoubereats

[EmergencyHelpline_desk6 @EmergencyDesk6]

Hey! 😊 We're gonna take a closer look at your concern. Could you follow us and drop a DM with your email address and booking reference, and we'll get back to you ASAP? Thanks!

[/_/ @basboi19]

@JustEatUK After speaking to about 4 different people - even asking to speak to a team leader - apparently paying for items that either driver has stolen for theirselves or the restaurant didn’t give for which I have paid out of my pocket for is their policy. #sticktoubereats