Emerj AI Research

Fortune 500 leaders share their best AI ROI insights on Emerj. Media and pipeline partner to leading enterprise AI brands. Podcast:

[Emerj AI Research @Emerj]

Who really owns an AI-generated pitch book? @Emerj talks with Chris B. Kennedy, Managing Director, Strategic Technology & AI at @RegionsBank, on the #AIinFinancialServices podcast. https://t.co/5qr3NiqOSm

[Emerj AI Research @Emerj]

How do you know which channel to connect first? Paul Cuglietta, Customer Services Director, says it’s contact data, not more integration. @emerj’s #AIinBusiness podcast. Worth your 45 minutes: https://t.co/YBK7OKjJAM

[Emerj AI Research @Emerj]

Digitized records can still leave factory workers searching for answers. Leaders from @PokaInc, @ABBgroupnews and @GEVernova explain how connected context and workflow design can support frontline AI.
Read the article: https://t.co/z1fQC6FQyG
#IndustrialAI #Manufacturing

[Emerj AI Research @Emerj]

80% “good enough” doesn’t fly when AI guides a forklift near people. @Emerj talks with Jeff Witt, GPDA at
@GEVernova, on the #AIinBusiness podcast. Sponsored by Poka.

https://t.co/4G0dojPlWk

[Emerj AI Research @Emerj]

Your best service knowledge isn't in your manuals. It's in your people. @Emerj sits down with Thomas Cottereau, CEO & Founder at @SightCall, on the #AIinBusiness podcast. Sponsored by @SightCall https://t.co/X2Eh6ve84A

[Emerj AI Research @Emerj]

AI spend rarely gets measured until someone asks if it works. @Emerj talks with Kellen Winters, Director of Customer Success and Business Operations for AI at @Novartis, on the #AIinBusiness podcast. https://t.co/UOIlusup2I

[Emerj AI Research @Emerj]

You don’t need every system connected to launch — you need to know your busiest channel. Paul Cuglietta, Customer Services Director, on @emerj’s #AIinBusiness podcast. Full framework worth a listen: https://t.co/RboSoJvQYd

[Emerj AI Research @Emerj]

Reduce manufacturing scrap through earlier intervention. @smithnephew’s Sebastian Dykas shares insights with @Emerj on leveraging connected maintenance data and AI-ready processes to modernize production and catch defects early. Read the article: https://t.co/J2oFtfQmie #AI #Manufacturing

[Emerj AI Research @Emerj]

Agentic AI in CX often stalls at scale on fragmented systems, unprepared knowledge, and weak governance. In a new @Emerj article, Arun Chandra, Chief Operating Officer at @NICELtd, and Paul Cuglietta, Customer Services Director at @SimplyhealthUK, explain how to close the gap: https://t.co/b6qv4pVmbm

[Emerj AI Research @Emerj]

Job titles no longer tell you what a role actually requires. @Emerj sits down with Carrol Chang, CEO of Andela, on the #AIinBusiness podcast. Sponsored by @Andela https://t.co/iHi69vaBVZ

[Emerj AI Research @Emerj]

Enterprise IT doesn't lack signals. It lacks context.
New on @Emerj: how IT leaders shorten incident response by preserving operational knowledge, automating high-volume toil first and letting AI agents earn autonomy. https://t.co/PONXyrhy2T #AIinBusiness Sponsored by @BigPanda

[Emerj AI Research @Emerj]

Regulations keep shifting while risk and compliance stay siloed. @Emerj sits down with Craig Unger, CEO and Founder at @Hyperproof, on the #AIinBusiness podcast. Sponsored by @Hyperproof https://t.co/7B8jiIWYrQ

[Emerj AI Research @Emerj]

A pilot that works is not the same as a rollout that works. Scot Burdette, Global Division CIO at ABB, explains the difference on @emerj’s #AIinBusiness podcast. Explore the full breakdown: https://t.co/pVnOJfFjaI

[Emerj AI Research @Emerj]

Alert fatigue is costing IT teams time they don't have. @Emerj sits down with Dhrubojyoti Das Deb, SVP of Global IT at JPMorgan Chase & Co., on the #AIinBusiness podcast. Sponsored by @BigPanda

[Emerj AI Research @Emerj]

Contact center veterans have one playbook: cut handle time. Arun Chandra (COO, NiCE) says AI stalls until they lead like a general manager, not a technician. @emerj #AIinBusiness Worth your 45 min: https://t.co/GYFR8WkbNT

[Emerj AI Research @Emerj]

Agent access needs clear limits. Alistair Speirs, GM at Microsoft Azure, discusses permissions and model choice with @Emerj on the #AIInfrastructurePodcast. https://t.co/Fohl8eIk2w

[Emerj AI Research @Emerj]

No one thinks they're non-compliant, until someone looks closer. @Emerj talks AI governance with Stefan Zima, Head of Regulatory & AI Compliance at Raiffeisen Bank International, on #AIinBusiness. https://t.co/qVV5g8lIYn

[Emerj AI Research @Emerj]

What counts as real progress on AI — a pilot that works, or a system at scale? Scot Burdette, Global Division CIO at ABB, on @emerj’s #AIinBusiness podcast. What your CIO needs to hear: https://t.co/T9VQrhZdf9

[Emerj AI Research @Emerj]

Faster AI workflows in infrastructure need reliable results. @Emerj examines AMD’s chip-verification and order-inquiry tools, and what executives should measure before claiming financial returns. #EnterpriseAI #AIROI
https://t.co/j083resOsN

[Emerj AI Research @Emerj]

Handle time is easy to measure and the wrong goal. Arun Chandra (COO, NiCE) on why AI only transforms CX when leaders ask what value it creates. @emerj #AIinBusiness Full breakdown:
https://t.co/CgfMjS5t1O