E

[E @Emiliodp10]

@KLM I've sent you several private messages since April 2022. Don't you remember?

[E @Emiliodp10]

@KLM As KLM cancelled my flight on April 2022, to kick me out of the airport KLM gave me attached promise. I lost 1 day holiday in New York, had to pay extra 162,68€ to stay in Amsterdam and fly the day after. . Your refund? 27.5€ and a rejected EU 261/2004... What do you think?

[E @Emiliodp10]

@KLM Since April 2022 I've been doing that...

[E @Emiliodp10]

@KLM Did you know that the customer service does not reply to emails and that I've been waiting since April 2022? Every day it's Friday 13th with KLM customer service...

[E @Emiliodp10]

@KLM I wish I could do that with your customer service... Since April 2022...

[E @Emiliodp10]

@KLM When can I say "Hello" to the money that you owe me since April 2022?

[E @Emiliodp10]

@klmrubbish @KLM I'm waiting since April 2022... I honestly don't know whether customer service is working at KLM

[E @Emiliodp10]

@KLM I did it several times and still no answer. Do you want me to copy the emails here?

[E @Emiliodp10]

@KLM Why do you want me to send you a DM if you always answer that you "cannot interfere with decisions from customer service"? What a service...

[E @Emiliodp10]

@KLM Hope in 2023 you give me my money back. Since April 2022 I'm waiting... Wonderful...

[E @Emiliodp10]

@KLM Let's see if Santa helps me to get the refund that you have been postponing/ignoring since April... I wrote it in my wish list.

[E @Emiliodp10]

@KLM My concern is about KLM ignoring customers claims, lying to customers at the airport, promising things that you will not fulfill, etc.

[E @Emiliodp10]

@KLM since 8 months I've been waiting for my money back. If I call, nobody answers. On your website, only automatic answers. Is this a standard procedure? Who is responsible for customer service? Can I get an email?

[E @Emiliodp10]

@harshk88 @KLM If you want to disappoint, upset and lose customers, this is exactly the right way of doing it...

[E @Emiliodp10]

@KLM after 7 months waiting... : isn't it time to give me my money back?

[E @Emiliodp10]

@KLM I'm still waiting...

[E @Emiliodp10]

@KLM 🚫✈️KLM 👆💶📜🤦🏻‍♂️