Emily

[Emily @EmilyCIrish]

@ANZ_AU How do I obtain a new CRN? I call the number 13 33 50 or 13 13 14 but as the system is not recognizing my phone number it won't process me through. How can I speak to a human?

[Emily @EmilyCIrish]

@Aeroplan I can't get through to an agent due to high volume, how do I speak to someone. Is there a fraud line?

[Emily @EmilyCIrish]

@Aeroplan looks like my account has been hacked all my points have been stolen by an Uber redemption not initiated by me. How can I get in contact with someone

[Emily @EmilyCIrish]

@Uber looks like my account has been hacked my linked aeroplan points have been stolen by an Uber redemption not initiated by me. How can I get in contact with someone

[Emily @EmilyCIrish]

@DominosCanada I believe my account has been hacked and I am worried about my financials. Can you please help?

[Emily @EmilyCIrish]

@AirCanada I am currently trying to book with a buddy pass but it is not coming up as an option on the booking page. How can this be fixed?

[Emily @EmilyCIrish]

@Aeroplan we are trying to register a pet on an upcoming flight but cannot get through when calling Air Canada reservations. Any other method for this?

[Emily @EmilyCIrish]

@AirCanada we are trying to register a pet on an upcoming flight but cannot get through when calling Air Canada reservations. Any other method for this?

[Emily @EmilyCIrish]

@princeof_travel I am close to obtaining 25K status both through SQM+SQD as well as EDQ for everyday spending. Am I right in thinking that if I reach 100000 for EDQ for the year I can get 25k status alone? EI, not in conjunction with SQM, SQS or SQD? Thanks!

[Emily @EmilyCIrish]

@VirginAtlantic When does the direct flight to Cape town from London start? I'm trying to book in November but looks like I have to still fly through Johannesburg?

[Emily @EmilyCIrish]

@uhaul Had a 5 by 8 trailer booked for over 2 weeks now. Collection of the trailer was moved to over 5 hours from original collection point. Now I have to be pay over $1000 more for a uBox. What are my options?

[Emily @EmilyCIrish]

@AirCanada Just checked my booking and my return flight from Australia was cancelled, with no communication from AC whatsoever. Is there plans to rebook our ticket?

[Emily @EmilyCIrish]

@AirCanada Just checked my booking and my return flight from Australia was cancelled, with no communication from AC whatsoever. Is there plans to rebook our ticket?

[Emily @EmilyCIrish]

@AirCanada I think we need to register sports equipment?

[Emily @EmilyCIrish]

@AirCanada I have a flight from yvr to Calgary this week, do I need to do anything special if I have a ski bag?

[Emily @EmilyCIrish]

@Aeroplan No probs, thanks for you help!

[Emily @EmilyCIrish]

@Aeroplan I have a flight from yvr to Calgary this week, do I need to do anything special if I have a ski bag?

[Emily @EmilyCIrish]

@Aeroplan We have, it suggests calling aircanada and registering sports equipment 24hrs ahead. We can't get through to anyone on the customer service number 1-888-247-2262

[Emily @EmilyCIrish]

@AirCanada I need to adjust the name on a booking, my partners middle names have been combined, how do I go about adjusting this?

[Emily @EmilyCIrish]

@princeof_travel I was on a flight by AC that was severely delayed. The flight was paid for (not by points) and I'm an Aeroplan card holder. Looking to try and get some kind of compensation, any tips? Usually wouldn't do this but the flight got it at around 2:30am