What do I need to do to get a response from @VirginExp? I want to speak to someone not keep asking the same thing on your chat bot ๐คฌ I donโt know why I EVER book through virgin again customer service is shocking for all products!
@VirginHolidays can you confirm how long it will take for the refund to come through? I have seen a tweet where you are quoting 45/90 days after the cancellation invoice. I had mine come through on the 9th April....some people maybe relying on this money in the current climate!
@VirginHolidays As my previous tweet said I was meant to be going on my honeymoon yesterday. Travel date 05/04/20 I will DM you the details now thanks.
@VirginHolidays I rang at 9am on the dot been on hold for 3 hrs 56 mins now was on hold for 2 and half hours last week. Whatappsed you to ask you to get back in touch with me but Iโve heard nothing back! I was meant to be going on my honeymoon yesterday ๐ please help..