@TicketmasterCS hello, I’m currently on holiday and need to ring the customer service number about a failed Creamfields payment. I have used the overseas number that was given in my email and it cuts dead straight away? Can you help?
@TicketmasterCS So even though I’ve updated my card on my account will I not be able to simply click try card again on the email? Is the only way to sort this to ring?
@TicketmasterCS I’ve just had an email to say my monthly payment for my Creamfields ticket had been declined. I think it’s as my card had changed so I had the wrong details in my account. I have now deleted that card and got my new one in my account. Can my payment be taken now?