Emma Slattery

[Emma Slattery @EmmaSlattery17]

@ZARA @ZARA_Care I have done so. I will appreciate when I receive a response.

[Emma Slattery @EmmaSlattery17]

@ZARA @ZARA_Care I have been trying to contact your support team on the app, three times as a matter of fact, Instagram and on WhatsApp and I have been ignored each time. My parcel was delivered to the wrong location yesterday and was stolen/is gone missing. I need an agent.

[Emma Slattery @EmmaSlattery17]

@ZARA And unfortunately I’m being ignored again.

[Emma Slattery @EmmaSlattery17]

@ZARA I have just sent a message to your care account on X, but I have been ignored by your other care chats on other platforms, so I am hoping I will receive a reply.

[Emma Slattery @EmmaSlattery17]

@SSundaySage @AirCanada I would definitely keep trying on both platforms (Facebook messenger and here). I kept trying and waited to see who responds first.

[Emma Slattery @EmmaSlattery17]

@vivekkongot @AirCanada They haven’t looked at my messages yet on here since 8am.

[Emma Slattery @EmmaSlattery17]

@vivekkongot @AirCanada I found them quicker on Facebook messenger. I would still message them on both platforms to see who responds first. This morning they responded within the half hour on messenger.

[Emma Slattery @EmmaSlattery17]

@AirCanada My flight did not say it was cancelled for tomorrow btw and they still rebooked me

[Emma Slattery @EmmaSlattery17]

@AirCanada Update: I have been moved to an Air France flight for 19th of August. If you are struggling to contact AC, try messaging them on here or Facebook messenger, as I found that quicker for my situation.

[Emma Slattery @EmmaSlattery17]

@Raph00l @vivekkongot @AirCanada My flight was supposed to be tomorrow and they rebooked me on a flight with Air France for Tuesday.

[Emma Slattery @EmmaSlattery17]

@Raph00l @vivekkongot @AirCanada I messaged them directly on here and on Facebook messenger. I found it quicker than being on the phone.

[Emma Slattery @EmmaSlattery17]

@vivekkongot @AirCanada I’m not sure. I managed to speak to someone on DM’s here and on Facebook messenger and they’re now AGAIN giving me other airline options. I think at this stage I’d rather fly with another airline rather than have this uncertainty.

[Emma Slattery @EmmaSlattery17]

@AirCanada Make it make sense 😭

[Emma Slattery @EmmaSlattery17]

@AerLingus Who can I contact from your company about items that were stolen out of my luggage when it was delayed in @DublinAirport? As I got my (broken) suitcase delivered with missing items, including my AirTag (where I can see the address it was left at).