Enjin Support

Official Support for @enjin @nft_io. For help on Enjin products, Tweet us or send us a ticket at View open positions at

[Enjin Support @EnjinSupport]

Welcome to the Official @enjin Support account!

For Help:
➡️ Email: [email protected]
➡️ Submit a Ticket: https://t.co/lhz3Q0oleJ
➡️ Help Center: https://t.co/qby3N60IVo

Reminders:
⚠️ NEVER share your 12-word Recovery Phrase with anyone
⚠️ Our team will never contact you first

[Enjin @enjin]

Enjineers, protect your gear. 🛡️

Scammers are sliding into DMs, faking support, and posting bad links. Never share your seed phrase or private keys. ⚠️

If it feels off, it probably is. Stay sharp!

[Enjin @enjin]

📢 Results are out!

Congrats to the raffle winners of 143 Multiverse Essence from Valentine's Day. 💜

Mini surprise, 10 Multiverse Essence for all non-winners who joined. 🥳

🔒 Reminder: Participants are only contacted via
@EnjinSupport.

More Essence boosters coming your way this Fire Season! Stay sharp, Enjineer. 👀

#Enjin #MultiverseQuest #VDayEssenceBooster

[Enjin Support @EnjinSupport]

@enjin Hi Enjineers! Be informed that Quick Mint feature is not yet available for iOS users. Thank you for your patience.

[Enjin @enjin]

✅ Relaychain upgrade complete.

Sentosa is now live on @enjin mainnet!

Expect smoother ops from coretime integration and new automation via off-chain workers. 🫡

Full release notes: https://t.co/SfwCZUISIG

[Enjin @enjin]

The Sentosa Mainnet upgrade window has been rescheduled by 24 hours.

During final pre-deployment checks, a non-critical behavior was observed that affects certain partner and node operators. To ensure a smooth rollout, the upgrade will now take place at:
🔁 Dec 9, 16:30–16:45 UTC
🔹 Enjin Relaychain: 16:30 UTC (block ~13,243,426)
🔹 Enjin Matrixchain: 16:45 UTC (block ~7,732,995)

✅ The network is operating normally
✅ No user action is required

An update will be shared once Sentosa is live.

ℹ️ https://t.co/PNdyjYTUE5

[Enjin Support @EnjinSupport]

Scheduled (Dec 9, 2025, 16:30 UTC): Enjin Blockchain “Sentosa” Mainnet Upgrade – rescheduled

Enjin Blockchain maintenance for the Sentosa runtime upgrade has been rescheduled by 24 hours to allow for additional validation and coordi… https://t.co/YsKZK5W11G

[Enjin Support @EnjinSupport]

@undrgr0undz Hi @undrgr0undz! Sorry to hear that. Kindly send your wallet addy to https://t.co/lhz3Q0oT4h for validation. 🫡

[Oscar Franklin Tan, CFA (陳志宏) 🇸🇬🇵🇭 @OscarFranklnTan]

Enjin Wallet does not rely on the compromised NPM packages below. Its cryptographic routines are implemented in C/C++, not JavaScript -- no NPM-sourced code in core functions. 🔐

⚠️ But always exercise proper wallet hygiene (especially with dApps outside the core wallet), @Enjin eers!

[Enjin Support @EnjinSupport]

Resolved: This incident has been resolved. https://t.co/9anSyJk7f5

[Enjin Support @EnjinSupport]

Investigating: NFT metadata functionality is currently unavailable, affecting https://t.co/7nqsdHn7n0 and Enjin Wallet. The technical team is investigating the cause and working to restore normal functionality. Apologies for the disru… https://t.co/RA4aI3rS9W

[Enjin @enjin]

Big news: Staking has landed on @nft_io!

Put your ENJ to work, earn rewards daily, and rally your community with @degens_io. All from one dashboard!

Read more about it here:
ℹ️ https://t.co/AxtaBsEVdU

[Enjin Support @EnjinSupport]

@Grimmus_Cyclo @enjin Hi @Grimmus_Cyclo! So sorry to hear that.
Can you try joining from this link: https://t.co/5jh25uZxtr

Hope this works out!

[Enjin @enjin]

Congrats to our Ultimate Degen Quest Champion 🏆

All hail to the new Degenerate! And to the runner-ups whose moves paid off. 🫡

🔒 Reminder: Winners are only contacted through @EnjinSupport via the official email: [email protected].

Didn’t win this time? Don’t worry, bigger battles are about to unlock. Stay sharp, Enjineer. 👀

[Enjin Support @EnjinSupport]

Investigating: An issue is preventing the Pool Overview screen in Enjin Wallet from loading for some mobile users. The technical team is currently investigating the cause and working to restore normal functionality. Apologies for the … https://t.co/hZFmvC8OSK

[Enjin Support @EnjinSupport]

@varkoz24 Hi @varkoz24! Please try this invite link: https://t.co/hgOqUivyaw

Hope all works out! @EnjinSupport is one message away if you have any issues.

[Enjin @enjin]

Who else loves a good QoL upgrade?
Enjin Wallet 3.3.0 out now! You know what to do.

📱 Download/Update on:
Android https://t.co/t3r3Zj8nVJ
iOS https://t.co/heZXHMXGQa

[Enjin Support @EnjinSupport]

@mr1ply Of course, you can still migrate your tokens. Check this out: https://t.co/YVgNmM0Baa

[Enjin @enjin]

Tokens not migrated yet? The Enjin Wallet makes it easy.
Do it now!

Full guide:
ℹ️ https://t.co/UJFHZ07TO7

Token Migration FAQs:
❓ https://t.co/DjxPa1TBj1

[Enjin @enjin]

Tokens not migrated yet? The Enjin Wallet makes it easy.
Do it now!

Full guide:
ℹ️ https://t.co/UJFHZ07TO7

Token Migration FAQs:
❓ https://t.co/DjxPa1TBj1

[Enjin @enjin]

GM, @degens_io holders!

@nft_io's new UI makes ENJ nomination pool creation a 3-step breeze. Grab your Degen, set terms, sign. ✅

Get started ➡️ https://t.co/Y6GQPblXcM

[Enjin Support @EnjinSupport]

Resolved: This incident has been resolved. https://t.co/DsgRR6tqPF

[Enjin Support @EnjinSupport]

Investigating: We are aware of an issue causing incorrect ENJ values to be displayed to users staking with Enjin Wallet. The team is working on a fix. Please be aware the issue is only visual, and on-chain balance is not affected. https://t.co/fCJ8TM7pz2