@delhivery@help_delhivery@DelhiveryVictim after seeing multiple reviews about @delhivery I feel that I have done very wrong decision to purchase their shares. How come indian govt provide licenses to such shameless company.
@help_delhivery@delhivery@amazonIN Amazon has scheduled a return pickup of a product via delhivery. As per communication I got from both of them was 5th October. But, the pickup has not been done yet. Instead delhivery is saying - I am unreachable, cancelled or rescheduled it.
@AmazonHelp I appreciate your kind gesture. But, I would request amazon to investigate into this matter and if found such more occurrences from other customers with @delhivery then please backlist this courier partner.
After seeing such updates I downloaded their app and tried calling pickup executive number for last 4 days making 20+ calls, but no-one responded. Delhivery helpline is designed in such a way that there is no human interaction. I am totally surprised by the way this courier
@GyanTherapy@Flipkart@flipkartsupport It's just like a political party. No matter how much they are corrupt they will be elected. Since there are no strong regulations and penalty from so called consumer department they will continue with their monopoly and unethical business.
@realmecareIN@realmeIndia money to replace faulty parts?I need only one answer,I have DM you on your request 3 videos taken from realme 9pro+,Realme C11,Samsung A series..isn't there is issue with microphone?This was well brought into notice while the phone was in warranty.please answer
@realmeIndia@realmecareIN My case was looked after by executive support-Swarup. But now I am unable to reach him. Can you please help me in establishing contact as soon as possible?My cell camera issue is still open and needs replacement.
@realmecareIN@realmeIndia Please let me know in what language you will understand the issue. More than dozen tweets I have made,why your service center didn't replaced faulty parts when the phone was in warranty?I was verbally ensured that defective parts will be replaced,now you demand
@realmecareIN@realmeIndia Realme should have replaced the phone as it was factory defective. What kind of absurd logic realme is giving now. When in warranty realme refused to acknowledge the problem and just when warranty finished you are charging hefty money from customer.
@realmecareIN@realmeIndia I will soon post service centre jobsheets,email communication and videos taken when the phone was in warranty. Let the whole consumers and mobile vloggers see what realme products are and their service centres.
@realmecareIN@realmeIndia well I am not shocked after seeing your reply as I was sure to get such reply from realme. When the product was in warranty you didn't replaced faulty product,the moment product gone out of warranty you will replace component and then charge amount equal to new phone
@realmecareIN@realmeIndia I had requested for callback,but it didn't happened. Before filling up your pick up form I want to know whether the camera unit and microphone unit will be replaced free of cost or not?
@realmecareIN@realmeIndia Requesting realme to please go through all communications done so far and treat this as genuine handset problem straightway from factory.Definetly there is lack of quality checks b4 boxing the product.I will be waiting for your sensible reply.please arrange a call back to discuss
@realmecareIN@realmeIndia Since this happened within 7 days n I was out of station I failed 2 raise replacement request with Flipkart. I came back home and visited service center in park Street Kolkata who told me that 9pro+ has camera fog issue and the camera unit will be replaced and it will took 1 week
@realmecareIN@realmeIndia They DM me to share the videos. Surprisingly after sharing all evidences realme is saying it's normal camera phenomenon? They are again directing me to service centre?The issue is open for more than 1 year and that's why I am bothering you here in social media platform.I am
@realmecareIN@realmeIndia Jack does not record via microphone. I thought microphone is defective,but when tested in other phones even in realme C11 it's working. Again I ran to FS-1 service centre to show them, but they simply refused to https://t.co/mLjde1tLzM again I reached realme support via Twitter
@realmecareIN@realmeIndia I choose to trust the service centre. This all happened from Aug 22 till Nov 22. The Twitter communication and service center work order are the proofs.After that unfortunately due to my work pressure I didn't got a chance for any vacation.later in July 23 I observed the 3.5mm
@realmecareIN@realmeIndia Unit will be replaced.Then he directed me to the nearest service center F1-s care,mecheda.This service center told me that they have fix this issue and no need of replacement. Now to test the camera again either I have to go Goa again or any sea beach or trust the realme service.
@realmecareIN@realmeIndia After 1 week I went but they told me it needs more time. Since this service center is more than 150+ kms from my home,I contacted realme via Twitter to get speedy resolution.There I came across Mr. Swarup who also accepted that's it's issue with realme 9pro+ handset and camera
@realmecareIN@realmeIndia Share such an experience with as much audience possible. When this fog problem first detected I had went to Goa and I have purchased this phone just because of the camera as seen in YouTube reviews. My holiday was completely ruined as I was unable to make any videos or take pics.