Enzo Darke

[Enzo Darke @EnzoDarke]

@worldappsupport Day 18 and still unable to get a response or chat to a live agent in world app support. I’m loosing trust in this project fast

[Enzo Darke @EnzoDarke]

@worldappsupport I sent WLD from Binance to the world address you provide me. I’ve ensured on multiple occasions that the address is correct and the TXId shows the transaction is successful and complete 2 weeks ago. Why has my WLD not arrived in the world address you provided me???????????????

[Enzo Darke @EnzoDarke]

@worldappsupport Day 14 after my first message to support on the world app and still no response. I’ve sent multiple messages since and nothing. What do I need to do to get my coins?I’ve already bought them and given you my money. They lost on YOUR chain. Zero customer service!

[Enzo Darke @EnzoDarke]

@worldappsupport Your in app support bot can’t help me!! On 8 occasions it has said it will refer my case to a live agent and NO RESPONSE FROM A LIVE AGENT IN 14 days! It’s no wonder scammer are targeting your support channels because they are non existent.

[Enzo Darke @EnzoDarke]

@worldappsupport Over the past 5 years I’ve sent multiple different coins to different wallets and never had an issue or lost my coins. The transaction hash is complete and successful. Clearly an issue on your end but no one bothered to help

[Enzo Darke @EnzoDarke]

@worldappsupport
Hi, who can I contact or speak to about coins not arriving in my app. Transaction completed 2 weeks ago and I’m getting no response or help from the app support.

Is there an email address or number I can call?

[Enzo Darke @EnzoDarke]

@worldappsupport Because I didn’t reply within half an hour they closed my case. Every time I try reply on that same thread I have to go through the bot prompts in order to try get a message through to human support team. Really really poor service!

[Enzo Darke @EnzoDarke]

@worldappsupport I’ve sent 7 separate messages over the past 2 weeks. I only received one reply in that 2 week period and that took a week to happen. Because I live in Australia and when the reply eventually came it was at 3am in the morning.

[Enzo Darke @EnzoDarke]

@TitanoFinance since the new app has launched my metamask information doesn’t pull through to the app. It says my wallet is connected but no figures?