Erin Brereton

Chicago writer/editor who covers business, finance, food and more

[Erin Brereton @Erbrer09]

@Costway_com, really frustrating customer service experience— 4 agents haven't been able to figure out how to send the prepaid shipping label I need to return the incorrect item I received. I was told there's no way to call the department that can. Is that correct?

[OppU @OppUniversity]

Planning to borrow this #HolidaySeason? According to our #OppU survey conducted by @HarrisPoll, you may not be alone. Check out which blunders our experts, @pgolden513, @Reilly_White, @MattJGoren, and @AlexMelkumian1, say to avoid. https://t.co/lVOc4iDrKQ

[Voodoo Doughnut @VoodooDoughnut]

Tom Wolfe, author of The Electric Kool-Aid Acid Test and The Bonfire of the Vanities (1930-2018)
#tomwolfe #theelectrickoolaidacidtest #therightstuff #thebonfireofthevanities #author #rip

[Erin Brereton @Erbrer09]

If anyone has any advice for speaking w/ @Expedia's customer service, I'd love to hear it—having a hard time getting explanations/help...

[Erin Brereton @Erbrer09]

@Expedia And now we're at 2 hrs ... @Expedia, how many people do I need to talk to before I can use the money I'm owed? This is very frustrating...

[Erin Brereton @Erbrer09]

90 min. & counting on the phone w/ @Expedia trying to use a credit. No one knows how to. Expedia, is this really your customer service?

[Erin Brereton @Erbrer09]

If you, like my friend's mom, are concerned about a robot rebellion, I have good news! They're way too busy: https://t.co/h8COyeqgiq

[Erin Brereton @Erbrer09]

It's a beautiful summer day in Chicago! This is why we live here. (Winter really doesn't draw people in *quite* the same way.)

[Erin Brereton @Erbrer09]

Thanks, @AetnaHelp ... I sent the info; am just waiting for a response...

[Erin Brereton @Erbrer09]

@Aetna: Sure ... if you won't put me on hold and transfer the call to some dead-end voicemail mailbox!

[Erin Brereton @Erbrer09]

Just had a 2nd dr. appointment cancelled because @Aetna customer service reps gave incorrect information. Called & was sent to VM. Really?

[Erin Brereton @Erbrer09]

A busy workload can make investigating retirement plan options hard—writing this inspired me to revisit mine! (Get ready, chaise lounges…) https://t.co/eJ8JZQRSgC

[CMM Online @cmm_online]

How can you ace an aging floor? #CMM's #April #FloorCare #Spotlight answers this with an article by @Erbrer09. http://t.co/ftTxiCqWOP

[Erin Brereton @Erbrer09]

@cmm_online: Thanks, CMM -- I really enjoyed researching and writing this one!

[Erin Brereton @Erbrer09]

@MeghanHoyer @nicoleslaw Thanks, @MeghanHoyer! @nicoleslaw, I'll e-mail you a resume/clips/some background material ...

[Erin Brereton @Erbrer09]

It's always nice when the people you interview have an inspiring story (& I always appreciate a fellow list addict): http://t.co/op3DSGbHwD

[Erin Brereton @Erbrer09]

I can't believe Iams issued a recall today--and its contact # isn't working. Thanks for the concern about my pet, Iams. Wow. #IusedtobuyIams

[Erin Brereton @Erbrer09]

I enjoyed this interview, even if she did add to my retirement paranoia (does anyone think they've saved enough?): http://t.co/Txw11VhcaS

[Erin Brereton @Erbrer09]

I can't fit a Posh Spice reference into an article every day ... but it just seemed right for this RedEye one: http://t.co/3hbdZDcZ

[Erin Brereton @Erbrer09]

I get that my drugstore needs to display its Halloween merchandise--but there was probably a better place to put it.