Eric He

[Eric He @EricHe_]

@_rachelye_ ?

[Eric He @EricHe_]

Whenever I hesitate to try something new, I think about reinforcement learning

[Eric He @EricHe_]

I thought token prices were supposed to get cheaper over time

[Eric He @EricHe_]

@realKonark @jamiecuffe we can connect to the VM directly via a protocol like VNC / RDP or have it streamed over a browser

[Eric He @EricHe_]

@lmramirez_ legendary

[Jamie Cuffe @jamiecuffe]

Pace agents can reason over complex and messy documents.

[Eric He @EricHe_]

Excited to share that @pacecom raised a $10M round led by Sequoia.

Here’s a quick demo by yours truly of Pace agents in action.

[Jamie Cuffe @jamiecuffe]

Pace agents can reason over complex and messy documents.

[Eric He @EricHe_]

Like Node.js, life is single threaded. Focus on orchestrating work and moving CPU intensive work off the main thread

[Eric He @EricHe_]

Having a fundamental understanding of the underlying technology is important because then you’ll have a fundamental understanding of the underlying technology

[Eric He @EricHe_]

@jamiecuffe proud to see our teams work making an impact with Prudential

[Pace @pacecom]

From pilot to live in production: Prudential has chosen Pace to automate its insurance operations. Pace AI agents are now streamlining policy servicing & QA for Prudential’s ILI business, delivering speed & operational efficiency. With thousands of hours saved on these back-office tasks, the Prudential team is spending more time focused on what matters: building customer relationships and delivering industry-leading experiences.

[Pace @pacecom]

At Pace, we’re building the AI-native BPO for insurance.

Insurance carriers process hundreds of billions of documents every year, each with its own nuance and structure. We’ve worked with OpenAI to apply GPT-5 to mission critical insurance operations tasks and it is setting a new standard for performance on every benchmark.

[Robby Manihani @robbymanihani]

Today we're announcing Pace, where we are building the world's first Agent Process Outsourcer for insurance operations. Traditional industry runs on legacy BPOs and consultants, and we're reimagining it. Our agent can handle documents of any length, conduct complex reasoning, and take actions across both internal and external systems as a BPO would.

Working with the Pace team, I'm leading the long-context infrastructure that enables our agent to handle reasoning over complex documents of any length with high-accuracy, cost-efficiency, and speed.

We're a talent-dense team of AI engineers, full-stack engineers, operations, former founders, and future founders. We're actively hiring across all roles.

If you're interested in pushing the boundaries of a $400bn market, reach out at https://t.co/UfcAWpb7vd

More to come soon.

[Eric He @EricHe_]

Excited to share Pace with the world. Pace agents are already delivering results on many exciting real-world use cases.

[Jamie Cuffe @jamiecuffe]

Today we're excited to launch Pace, the agentic process outsourcer (APO) for the insurance industry.

[Eric He @EricHe_]

@martin_casado could i get an invite?

[Eric He @EricHe_]

When Newton and Turing are simulating the 3 Body Problem with 30 million soldiers, they are only using 4MB of memory…

[Eric He @EricHe_]

Just realized there’s no notion of capitalization in Mandarin which probably decreases the expressiveness of text messages sent in the language

[Eric He @EricHe_]

Is it really necessary to get a push notification every time one of my contacts joins Telegram

[Eric He @EricHe_]

“It’s like you told me x” can be interpreted as “It’s as if you told me x” or “It’s just as you told me x”

[Eric He @EricHe_]

The like to dislike ratio was useful for judging the quality of an educational YouTube video before watching it… removing the dislike counter is such a shame