Erik Man

[Erik Man @ErikMan8]

@s1990Charmaine ENTP

[Erik Man @ErikMan8]

@s1990Charmaine Gorgeous😍

[Erik Man @ErikMan8]

@s1990Charmaine 我試過喺 TG send message 俾你，不過好似因為我哋未喺 TG 傾過偈，所以send唔到俾你 😅

[Erik Man @ErikMan8]

@Hkcagirly4 套制服同黑絲好襯你，好有氣質 😍 啱啱 PM 咗你，有空去 message request 睇下～

[Erik Man @ErikMan8]

Hilton admitted failing to retain me. Their solution? Help me open a free account. It was never about Diamond status. Even a small gesture would've mattered. Instead, nothing.

I appreciate the apology. But customer loyalty is earned through actions, not words.

@HiltonHonors

[Erik Man @ErikMan8]

Fast forward to 2026. Hilton contacted me after I shared my story. I explained everything and offered to reconsider the brand. I suggested a year of Diamond status as a goodwill gesture. Hilton declined both that and any compensation.

[Erik Man @ErikMan8]

For the same trip, @Marriott offered to match a competing rate, add 20% off and grant elite status, despite me never having stayed with them. Hilton, where I'd been a member for years, made no comparable offer. I closed my account.

[Erik Man @ErikMan8]

After 10+ years as a Hilton Honors member, I left in 2023 over a nearly $1,000 price difference for a 10-day stay. In 2026, Hilton reached out after I shared my experience. What followed perfectly explains why I left. A thread. 🧵

[Erik Man @ErikMan8]

In 2023, https://t.co/wYKVisqbE5 offered a rate almost $1,000 lower than Hilton's direct rate for our NYC trip. Hilton rejected my price match claim because it was a Genius rate. I understood the policy. What disappointed me was the lack of any alternative offer.

[Erik Man @ErikMan8]

@HiltonHonors Hi Alaa always happy to talk about it. Who knows I might join the hilton family again after 3 years absences

[Erik Man @ErikMan8]

@HiltonHonors @BuiltOnSoles Hilton isn’t what it used to be. In 2023, https://t.co/wYKVisqbE5 beat my Hilton Honors rate. Hilton wouldn’t match it. I questioned the point of loyalty. Their response? “Sure you want to close your account?” I said yes. Gone in 5 minutes. No effort to keep me.

[Erik Man @ErikMan8]

#nieuweprofielfoto

[Erik Man @ErikMan8]

@princessdolly_i 99 🫶

[Erik Man @ErikMan8]

@princessdolly_i 我想。 谢谢

[Erik Man @ErikMan8]

@George_Zhao @Honorglobal
Is this how you treat your customers? Never answering a question? Not via WhatsApp since Wednesday and not via live chat just now? Just ignoring your customer? 🤔

#neverhonoragain
#waiste
#customerexperience #zero
#anyonewantahonormagicv2

[Erik Man @ErikMan8]

@FaildVideo T TT tttt

[Erik Man @ErikMan8]

@FaildVideo K tv n. '' '... 4 U, 66

[Erik Man @ErikMan8]

@elonmuskTN 17

[Erik Man @ErikMan8]

@CarrefourBE kwaliteit? Als je bedoelt kwaliteit wormen, dan heb je gelijk ja 🤬😡

#hoelangzaltdureneerditgedeletewordt

[Erik Man @ErikMan8]

@Anitart55 @ElosPrimo @Dominic46350437 @Bww1072656Bww @Hungariangeorge @KennyHills17 @Stevo_West Happy Bday... Keep up the positive spirit 🫶