Essential Energy

We look after the poles and wires that deliver electricity to 95 per cent of NSW and parts of southern Qld.

[Essential Energy @essentialenergy]

@bugs_are_us Sorry Andrew, not sure why. If you like you can call 132080 and ask to speak to me. Ta

[Essential Energy @essentialenergy]

@AliBliPCdoc Could you possibly tell me the Street and the Town name and I will see what I can find

[Essential Energy @essentialenergy]

@anthony45052793 Hi Anthony and sorry for the inconvenience. Can you privately message me your exact address and I will make some inquiries. regards Brad

[Essential Energy @essentialenergy]

@13th_Benedict Good morning,
Could I have your exact address and contact phone No and I will see what I can find out for you. regards Brad

[Essential Energy @essentialenergy]

@BlackDouglas I can see a planned outage for the Silverton area at that time on 04.02.2025 - Our field staff will make a decision whether to go ahead with the outage or not on the morning of the outage.

[Essential Energy @essentialenergy]

@BlackDouglas Hi Helen, apologies for the delayed response. Are you able to privately message us with the address of the outage so we can check this for you?

[Essential Energy @essentialenergy]

@englishwithjen 2247 customers are affected by a power outage in the area. Our field staff are responding to investigate the issue. Please head to https://t.co/6PgDV9jTre for updates. Always stay at least 8 metres away from any fallen powerlines and report them to Essential Energy on 132080.

[Essential Energy @essentialenergy]

@MarkSPurcell Hi Mark, it is best for enquiries of a technical nature such as this one, for you contact us via a web form or call. That way a case number can be assigned to ensure you can be directed to the right team to support you with responses. Web form: https://t.co/S4bYaumdWx or 13 20 80

[Essential Energy @essentialenergy]

@trentontheradio Hi, apologies for the interruption to your power. Are you able to DM us with your address, if you are still without power.

[Essential Energy @essentialenergy]

@jab_au Sorry for the inconvenience. Currently we have around 12000 customers without power in the Casino, Lismore and Ballina regions. Staff are on site trying to restore power as quickly and as safely as possible. At this stage there is no restoration time. regards Brad

[Essential Energy @essentialenergy]

@TheProselytiser Sorry for the inconvenience. Currently we have around 12000 customers without power in the Casino, Lismore and Ballina regions. Staff are on site trying to restore power as quickly and as safely as possible. At this stage there is no restoration time. regards Brad

[Essential Energy @essentialenergy]

@Sam516355154519 Sorry for the inconvenience Sam. Currently we have around 12000 customers without power in the Casino, Lismore and Ballina regions. Staff are on site trying to restore power as quickly and as safely as possible. At this stage there is no restoration time. regards Brad

[Essential Energy @essentialenergy]

@k_loulee Sorry for the inconvenience. Currently we have around 12000 customers without power in the Casino, Lismore and Ballina regions. Staff are on site trying to restore power as quickly and as safely as possible. At this stage there is no restoration time. regards Brad

[Essential Energy @essentialenergy]

@TheStarsOfEora Good Morning, staff have located the fault and are in the process of making repairs. Unfortunately we do not yet have an estimated time from the field staff.

[Essential Energy @essentialenergy]

@LynneCabban @originhelp Hi Lynne, just to confirm you spoke with one of our operators who have logged a job for you regarding the supply issue at your premise?

[Essential Energy @essentialenergy]

@amashman @enacongroup Hi Mark please could you then call our contact centre on 13 20 80 and we will be able to assist you. Kind Regards Sue