Esther Macias

[Esther Macias @Esther_M_A]

Hola @Iberia le acabo de dar de alta a mi hija en Iberia Kids. Puedo solicitar retroactivamente los avíos correspondientes a un vuelo que hicimos este febrero 2026? Gracias

[Esther Macias @Esther_M_A]

@josevico4 Pero “estudiar” si que estudió en la universidad pública…

[Esther Macias @Esther_M_A]

Hello @AirFranceFR since when do customers need to pay to have a baby bassinet for a baby flying with you?? First time I experience it! Taking a long haul flight with you tomorrow, hope you can support. Regards, Esther

[Esther Macias @Esther_M_A]

Hola @el_pais estoy intentando cancelar mi suscripción pero solo se puede hacer por teléfono. Sin embargo, el teléfono que proporcionáis no existe. Os podéis poner en contacto conmigo por favor?

[Esther Macias @Esther_M_A]

@londontheatre hi! I bought a ticket weeks ago for a play this afternoon but never received the confirmation or ticket! The play is in some hours and your customer service chat is not responding 🙄please help!

[R B G @rcbg62]

@CollinRugg @WesternLensman Poor guy my 🫏

[Esther Macias @Esther_M_A]

@DeutschePostDHL hello, I sent a parcel to Spain but it never arrived to the destination. It says it could not be delivered but they never passed or left a paper. Where is the parcel please???

[Esther Macias @Esther_M_A]

@askfrance_air I have sent a DM to @airfrance and I see you are “askfrance_air” and not verified… who are you exactly?

[Esther Macias @Esther_M_A]

Hi @airfrance your customer service team’s behavior is outrageous. My baby’s trolley got damaged up to the point to need a replacement during my flight on the 30-Aug and you keep giving non-sense answers to my claim. Meantime,cannot use my baby’s trolley. Please come back to me

[Esther Macias @Esther_M_A]

@airfrance I have contacted you via WhatsApp and they just say that they cannot treat open claims. I called and your colleague told me that a refund proceeded and he was gonna close it that way but I got a nonsense answer by email. Please treat my request, my baby cannot use her buggy!!!!!

[Esther Macias @Esther_M_A]

@MyJoolz hey Joolz I��ve been trying to contact your customer service for weeks with no luck. I need some spare parts to properly use my stroll, please contact me asap. Thanks

[Esther Macias @Esther_M_A]

@MyJoolz hello! I’ve been trying to contact you using your customer service website but it always gives an error. I need to ask you something about a spare part, how can I contact you? Thanks in advance, Esther

[Esther Macias @Esther_M_A]

@DHLPaket hallo, Ich warte auf eine Lieferung, die jetzt als „zugestellt“ angezeigt wird, aber ich habe sie nicht erhalten! Wo ist mein Paket?! Danke im Voraus

[Esther Macias @Esther_M_A]

@ITAAirways Thanks to you! A very nice ITA customer service employee managed my booking over phone call :)

[Esther Macias @Esther_M_A]

@ITAAirways ciao! I have been trying since yesterday to book some flights but your website keeps giving error. I called your service center and even if it’s your website that is not performing well, if I need them to book for me they charge me 20€ per adult!! Can you pls help?

[Esther Macias @Esther_M_A]

@ITAAirways Thanks. Me too, I gave you the inputs you required

[Esther Macias @Esther_M_A]

@ITAAirways Hello @ITAAirways did you receive my DM?

[Esther Macias @Esther_M_A]

@ITAAirways Thanks @ITAAirways I just sent you a DM!