@notaniceboy87@BBBTriCounties Hi Letty,
Thank you for contacting Eureka Customer Care. Regarding the case number provided, the case has been closed since Matthew Gorllman agreed to the partial refund. Kindly let Matthew know the partial refund will be credited back to his original payment method within ...
@notaniceboy87@BBBTriCounties Hi Letty,
We hope this email finds you well. To proceed with your case, we will be providing a refund seeing that exact item is temporarily out of stock with no estimated restock date. We're truly sorry we cant send a replacement.
To make things right, I'd love to offer y...
@notaniceboy87@BBBTriCounties Hi Letty,
Thank you for contacting Eureka Customer Care. Could you please provide us with your previous case number so we can locate your case and assist you better?
We look forward to hearing from you soon.
@notaniceboy87@BBBTriCounties Hi Letty,
Thank you for contacting Eureka Customer Care. We're sorry to hear that you're experiencing this issue with your unit. To help better diagnose the issue, please answer the following troubleshooting questions:
To help create your case please provide us with the fo...
@Daniel306834440 Hello , we're sorry your unit failed to operate and for the unsatisfactory customer service experience. We'd love the opportunity to rectify the issue and hope you will contact us at [email protected]. Have a great day!
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@stonemason115 Hello, . The unit empties itself into the dust bin located at the base, which helps eliminate the need to empty it after each use. Have a great day!
@AquaSloix Hi Khalid,
Thank you for contacting Eureka Customer Care. We're sorry to hear that you're experiencing this issue with your unit. To help better diagnose the issue. Please provide the model/serial number of your unit. Also, a brief description of the problem you are experi...
@dannyveigatx Hi Danny,
Thank you for contacting Eureka Customer Care. We're sorry to hear that you're experiencing this issue with your unit. Please provide the model/serial number of your unit. Also, a brief description of the problem you are experiencing will help us assist you furth...
@dannyveigatx Hi Danny,
We apologize for the issue you are facing with the unit. We would be more than happy to assist you. Kindly provide us with more details about the issue so we can better assist you.
We look forward to hearing from you soon.
@dannyveigatx Hi Danny,
We apologize for the issue you are facing with the unit. We would be more than happy to assist you. Kindly provide us with more details about the issue so we can better assist you.
We look forward to hearing from you soon.
@VDWToma Bonjour, Thom Van Der Woodsen. Nous sommes désolés d'apprendre votre expérience. Pour mieux vous accompagner, veuillez nous contacter à l'adresse [email protected]. Bonne journée !
@ReallyAdriel Hi Adriel,
Thank you for reaching out to Eureka Customer Care. We genuinely appreciate your suggestions and want to assure you that they will be noted and forwarded to our marketing team.
We eagerly await your next correspondence.
Have a wonderful day!
@bukro_03 Hello , We apologize for the issue you're experiencing with your unit. To better assist you, please contact us at [email protected]. We'd be happy to help. Have a great day!
@Gost1o1 Thank you for contacting Eureka customer care. In regard to your inquiry on replacement parts, the parts is not available. You can dispose of the defective unit according to your state law.
@hazel_carta@Asurion@AsurionCares@amazon Hi , thank you for your comment. We're sorry to hear that your unit was broken. However, we're glad to know that you were able to receive a replacement promptly. It's glad to hear that you've been enjoying your unit. Have a great day!
@1mskris We apologize that this has been your experience with your unit. This is not what we want for our customers! So that we can better assist, please send us a direct message here on Twitter or send us an email at [email protected].