@johnellis79@nigeriantribune@house_newyork Horribly concerned if I’ll ever get my passport back since I’ve been waiting for Tourist visa processing for 4+ weeks now when they told me 2-3 weeks. They are impeding on many peoples travel plans due to their being so many delays
first time flying @AmericanAir & I see now how bad it is. My flight was cancelled, &when they rebooked me the next morning, I missed my flight due to the utter incompetence of their staff @ DCA (disorganized, impolite & incompetent) Where’s my refund ? @Reagan_Airport#dcaflights
@AhtraElnashar@7NewsDC Very poor planning when there’s snow in this area. It only happens like once a year, why not get an efficient process? Clean up crew were plowing snow way too late (starting as late as 8AM!). They should have been starting way earlier.
@AmericanAir@AmericanAir In addition to that, my 8:40 flight was delayed by an hour so they could have gotten me on the flight before then. You need to train your staff, because at this rate a lot of this could have been avoided with an efficient process & system and more competent staff.
Missed @AmericanAir flight after being there 3 hrs ahead because of incompetent AA staff disorganization and rude service after having my flight cancelled yesterday. Confusing lines, & AA staff even yelling at passengers ! WOW. Will never fly again. @Reagan_Airport@7NewsDC
@GaryGrumbach@AmericanAir Missed my flight. The most inefficient and rude staff causing the majority of the backed up lines. Many people were there 3 hours ahead of their flights but AA staff provided horrible service, conflicting information and the rudest service I’ve ever seen in my life