Everyday Experiences Podcast

Exploring potential design improvement opportunities in our everyday world, one frustrating experience at a time...
Podcast hosted by: @geoffwilsonhcd

[Everyday Experiences Podcast @EverydayExpPod]

We loved this umbrella towel-like 'dryer' in the entrance to our #Japan hotel so much we couldn't contain our excitement in gleefully saying Hai! (Yes!) ... plus, we also were just having a fun time trying to learn and integrate a new language. #everydayux for life #usability

[Everyday Experiences Podcast @EverydayExpPod]

Today's #Japan 🚽 flusher #usability rating: 2.5/6

Found where expected: Not on top
Found close together: Yes
'Easy' to push/reach: Yes
Volume signifying shapes: No
Vol signifying labels: Yes BUT wrong button order in English! Full flush = left button!
Vol signifying texture: No

[Everyday Experiences Podcast @EverydayExpPod]

Whilst this secondary sink above this #Japan toilet definitely didn't look like it was part of the original design, I loved their water conservation #sustainability mindset so when you wash your hands, that greywater is re-used for flushing - even if this is just to save money

[Everyday Experiences Podcast @EverydayExpPod]

Today's #Japan 🚽 flusher #usability rating: 5.5/6

Found where expected: Yes
Found close together: Yes
'Easy' to push/reach: Yes
Volume signifying shapes: Yah
Vol signifying labels: Japanese + symbols
Vol signifying texture: a II thing

Did we get this right?
#ToiletTuesday

[Everyday Experiences Podcast @EverydayExpPod]

What do you choose in an argument between #sustainability vs #usability? Well, one has long-term world defining impacts, whilst the other provides a short-term benefit in one person being able to more easily hold their McDonald's to-go cup along with their bag.

[Everyday Experiences Podcast @EverydayExpPod]

Today's #Japan 🚽 flusher #usability rating: 5/6

Found where expected: Yah?
Found close together: Yes
'Easy' to push/reach: Yes
Volume signifying shapes: Yah
Vol signifying labels: Thankfully /
Vol signifying texture: Kinda

Did we get this right? You tell us!
#ToiletTuesday

[Everyday Experiences Podcast @EverydayExpPod]

Loved the #accessibility of #Japan's major cities for both sighted and #blind / low vision pedestrians. Raised strips like this line not only the sidewalks for you to follow, but they also turn towards bus stops so if you were following via texture alone, you could feel your way.

[Everyday Experiences Podcast @EverydayExpPod]

Today's #Japan 🚽 flusher #usability rating: 3/5

Found where expected: Yes
Found close together: N/A
'Easy' to push/reach: Yes
Volume signifying shapes: No
Vol signifying labels: Yes (only Japanese)
Vol signifying texture: No

Did we get this right? You tell us!
#ToiletTuesday

[Everyday Experiences Podcast @EverydayExpPod]

Holding a baby but need to use the toilet in #Japan? Well, thankfully there's these great little baby holders in the corners to plop them into as you do your business! #everydayux improvements at their finest

[Everyday Experiences Podcast @EverydayExpPod]

Today's Japanese 🚽 flusher #usability: Easy as a button!

Found where expected: Yes
Found close together: NA
'Easy' to push/reach: Yep!
Volume signifying shapes: N/A
Vol signifying labels: Tons haha
Vol signifying texture: Braille

Did we get this right?
#ToiletTuesday

[Everyday Experiences Podcast @EverydayExpPod]

I'm always on the lookout for a good #hotel #customerexperience worth talking about.

Our APA Hotel in #Japan gave us every bathroom toiletry we could need and then more. Only thing is... I wish they didn't have to be individually plastic wrapped to reduce waste.

[Everyday Experiences Podcast @EverydayExpPod]

Today's 🚽 flusher #usability rating: 4/6 #Japan edition

Found where expected: Yes
Found close together: Yes
'Easy' to push/reach: Yes
Volume signifying shapes: No
Vol signifying labels: Yes (Hiragana) plus a bonus English sticker haha
Vol signifying texture: No

#ToiletTuesday

[Everyday Experiences Podcast @EverydayExpPod]

Taking #publictransportation was an absolutely joy in #Japan, not only because buses and trains left exactly on time every time (allowing you to plan accordingly), but because Japanese society embraced line-based queuing. No pushing, no shoving, wait in your line and get on. <3

[Everyday Experiences Podcast @EverydayExpPod]

Today's 🚽 flusher #usability rating: 4.5/6 #Japan edition

Found where expected: Yes
Found close together: Ish (but there's Braille for blind)
'Easy' to push/reach: Prob
Vol signifying shapes: No
Vol signifying labels: Yes
Vol signifying texture: Yes, Braille! :D

#ToiletTuesday

[Everyday Experiences Podcast @EverydayExpPod]

When people ask me how was my trip to #Japan, nobody is expecting me to spend 2 minutes raving on about how every restaurant in the world should also have boxes under the table to hold your bags, jackets, and other belongings - my eyes light up talking about this #CX #design gold

[Everyday Experiences Podcast @EverydayExpPod]

Today's 🚽 flusher #usability rating: 3/6 #Japan edition

Found where expected: Ish
Found close together: Yes
'Easy' to push/reach: Yes
Volume signifying shapes: No
Vol signifying labels: Yes WITH RED RROWS FROM A CUT-UP FRY BOX hahaha
Vol signifying texture: No

#ToiletTuesday

[Everyday Experiences Podcast @EverydayExpPod]

Found this photo in my #UXfail archives - a quintessential example of poor web form #design where field labels are shown as placeholder text that's then hidden as soon as you start typing.

How would you know if you entered any of these values in the correct corresponding field?

[Everyday Experiences Podcast @EverydayExpPod]

Today's 🚽 flusher #usability rating: 4/4 #Japan edition

Found where expected: Yes
Found close together: NA
'Easy' to push/reach: Yes
Volume signifying shapes: NA
Vol signifying labels: NA but primary function colour contrast!
Vol signifying texture: Braille!

#ToiletTuesday

[Everyday Experiences Podcast @EverydayExpPod]

Things seen around #Japan: Angry smoke alarm [sign]. I don't know if this helps universally communicate the intention behind the warning/instructions, but it did at least make this sign fun enough for me to want to capture it.

... we should put eyes on more things ;)

[Everyday Experiences Podcast @EverydayExpPod]

Today's 🚽 flusher #usability rating: ...well, here's the thing...

Most Japanese toilets had bidet controls separate from the flush buttons - meaning you have to read all the bidet buttons first only to realise the buttons to flush must be somewhere else...hmm 🤔 #ToiletTuesday