@Evri//Escalation Team

[@Evri//Escalation Team @Evri_HelpUnit_]

Hello, @guysie4
Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

●Full name:
●Contact number:
●Email address:

Thank You. ~Nicole
Customer support

[guysie @guysie4]

@EvriDeliveryCom why do you need my phone number I have given you my name address and tracking info

[@Evri//Escalation Team @Evri_HelpUnit_]

Hello, @guysie4
Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

●Full name:
●Contact number:
●Email address:

Thank You. ~Nicole
Customer support

[guysie @guysie4]

@EvriDeliveryCom why is the full tracking info not available on your website, also unable to give a safe place joke as always

[@Evri//Escalation Team @Evri_HelpUnit_]

Hello, @juekav
Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

●Full name:
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●Email address:

Thank You. ~Nicole
Customer support

[Kav @juekav]

@EvriDeliveryCom please explain why you send a message stating that you tried to deliver your parcel and there was no one in - when it’s a business address and there are plenty of people to take the parcel.

[@Evri//Escalation Team @Evri_HelpUnit_]

Hello, @mafjones5
Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

●Full name:
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●Email address:

Thank You. ~Nicole
Customer support

[Maf @mafjones5]

@EvriDeliveryCom
Really poor communication and a stuck parcel! There’s a theme with certain companies. What you saying customer service

[@Evri//Escalation Team @Evri_HelpUnit_]

Hello, @BornInTheDivide
Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

●Full name:
●Contact number:
●Email address:

Thank You. ~Nicole
Customer support

[Ben @BornInTheDivide]

@EvriDeliveryCom Why is my package on its way back to China without it even being attempted to be delivered? It was 'out for delivery' on Wednesday?!
I don't want it returned, I don't want a refund, I don't want to order a replacement and wait weeks, I just want you to deliver it

[@Evri//Escalation Team @Evri_HelpUnit_]

@Phil_Doc_ Hello, @Phil_Doc_
Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

●Full name:
●Contact number:
●Email address:

Thank You. ~Nicole
Customer support

[@Evri//Escalation Team @Evri_HelpUnit_]

Kindly follow back so we can be able to send you a private message

[Andrea Gales @scas10]

@Evri_HelpUnit_ DM sent

[@Evri//Escalation Team @Evri_HelpUnit_]

Hello, @scas10
Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

●Full name:
●Contact number:
●Email address:

Thank You. ~Nicole
Customer support

[Andrea Gales @scas10]

@EvriDeliveryCom parcel was supposed to be delivered to me by 5th Jan. It appears to be lost. Can’t seem to get anyone to contact me to find a resolution. Poor service

[@Evri//Escalation Team @Evri_HelpUnit_]

Hello, @abiomandla
Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

●Full name:
●Contact number:
●Email address:

Thank You. ~Nicole
Customer support

[SA @abiomandla]

@EvriDeliveryCom no update on my parcel that signed for 24 hrs delivery it is over 48hrs since it was delivered and picked up

[@Evri//Escalation Team @Evri_HelpUnit_]

Hello, @mm_legs
Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

●Full name:
●Contact number:
●Email address:

Thank You. ~Nicole
Customer support

[MM legs @mm_legs]

@EvriDeliveryCom website won’t let me adjust delivery options

[@Evri//Escalation Team @Evri_HelpUnit_]

@vpharm Hello, @vpharm
Thank you for contacting us.

Regarding your issue, we would like to look into this further for you. Kindly follow back and provide this details.

●Full name:
●Contact number:
●Email address:

Thank You. ~Nicole
Customer support