Erin Giaretto

[Erin Giaretto @Ewabeachmum]

@AmericanAir I have sone so already, but would be happy to provide again and will do so now.

[Erin Giaretto @Ewabeachmum]

Still no word? Can't tell you how chaotic and unpleasant it was to bury my father-in-law after being delayed and mistreated by @americanair. We are all flying back tomorrow. Unfortunately, on your carrier. Next step is to retweet his battalion.

[americanair @AmericanAir]

@Ewabeachmum We'd like to look into what happened more closely so please provide a contact email via DMs.

[Erin Giaretto @Ewabeachmum]

@Americanairlines. A 3-tour Vietnam Veteran is being laid to rest today without his grandchildren. We were unceremoniously redirected and dumped in DC last night while our plane sat at the gate for an additional 30 mins. Here is our view as we wait at Reagan missing the funeral.