Always leave a business in a better position than when you join it. Conversion 34% > 48% (maintained) is one of the largest jumps my teams have ever achieved. Witnessing the development of our managers remains more rewarding. ๐
Breaking records on another Black Friday. Done many of these peak days over the years, the constant denominator is always the quality of the team. Been great to deliver - and well done guys, you deserve all the plaudits.... Loved our mantra today ๐
After a record week in a clients Trade Department - today was โReview Dayโ. I asked each agent to bring a copy of their KPIโs, list of concrete goals agreed from previous week, think about any blockers stopping sales and finally their โA Gameโ..... nice work ๐
Fantastic to be part of successful businesses that still embrace change. 3 months of watching the teams graft and implement new techniques that give solid results..... and a day off tomorrow to try and remember how to play golf. Thanks @ClarkesGolf for great service and products.
Final reports completed for the week. Amazing to see the role of tech being applied to great sales techniques. A strong combination, that particularly this week, has been rewarding to be part of. The future is exciting!
All systems go with Program 2, great to have support from the guys on the front line. Nobody knows everything, but together we can get close. #Performance
Interesting reports from my colleagues in all spheres of retail. To the ones that are struggling, you need to dig deep and support/coach/train and develop your teams, to the ones flying.... well itโs exactly the same. People make the difference.
Necessity add-ons up 45% year on year. How much extra revenue could that give your company? A rewarding month and not even halfway through implementation of our Program 1. Strong.
If you are a leader, your job is to help others become great. You can no longer focus on yourself. Hear more on this episode of Creating Disney Magic. https://t.co/xoYbKgfyTx