United, what’s going on? I joined United Club for the service. Now I go in and have to scan a QR code just to change seats. I could already do that, I prefer/want customer service.
@KeyBank_Help customer service is horrendous. 6 hour hold times, no means to contact via email, branches are closed so there is no way to bank with you. This is pure incompetence, Do you only have one person working customer service? Using COVID as an excuse.
@FedExHelp I have been being steered for the last 6 hours. I am done. Its really too bad I have been using you guys for years. I am now looking for an alternative shipper.
@IHGService This is too bad, I travel workdwide and “used to” stay almost exclusive with IHG. I don’t understand the loss of service for your elite members.
@IHG I've gone from Spire to Platinum and will now go lower because of your "policy". I thought I had until 6:00 to cancel but now it's the day before, or not at all. Pekin just lost a $400.00 reservation because they couldn't make a $100.00 exception. BRILLIANT business plan