Exor

[Exor @ExorTreasure]

@itamarl Hi Itamar, I hope you're well. I apologise for reaching out but I still have not received the ~$1,300 you owe me. Your support team is not replying to my messages, I feel totally lost

[Exor @ExorTreasure]

@itamarl @ready_co Hi Itamar, I still haven't received my $1,300+ refund. I really need the money, could you please help?

Apologies for the pings, have a great day!

[Exor @ExorTreasure]

@alexsaussier @ready_co Thank you Alex!! Much appreciated, I'll send you a DM and wish you a great day

[Exor @ExorTreasure]

@itamarl @ready_co The merchant sent a very detailed email showing that the money is not with them but with yourselves. I'm really sorry but I think I need to take legal action if this is the only way to receive my money... Apologies again for all the pings

[Exor @ExorTreasure]

@itamarl @ready_co I just called the merchant and they confirmed the refund was successful on their end and there is nothing they can do 🫠🫠🫠

[Exor @ExorTreasure]

@itamarl @ready_co and the merchant took several days to complete the refund (to the then suddenly defunct card), so the timing is terrible and Monavate/their banking provider is very likely keeping all the money

[Exor @ExorTreasure]

@ready_co Adding you to the thread because I like Ready but cannot pay rent next month if I do not receive the refund @itamarl. Apologies for all the pings

[Exor @ExorTreasure]

@ready_co Hi Ready team! First of all, I used to be a major Ready fan, T1 crypto card issuer with a very competitive offering

Some refunds were processed weeks ago and I did not receive my money back. Is Ready keeping users' money? Thank you for the help!

[Exor @ExorTreasure]

@itamarl Thank you!

[Exor @ExorTreasure]

@AriEiberman Except if a refund is issued and you don't receive the refund

[Exor @ExorTreasure]

@itamarl @ready_co Well it seems like Support dismissed it, did not reply about how to fix the fact the refund never landed, and just told me my money is safe 🥲😭

[Exor @ExorTreasure]

@itamarl @ready_co Doing it now thank you!

[Exor @ExorTreasure]

@ready_co @itamarl 🫠🫠🫠🫠🫠🫠🫠🫠🫠🫠🫠😭

[Exor @ExorTreasure]

@ready_co (this is not a joke) @itamarl

[Exor @ExorTreasure]

@itamarl I know it's not only your fault, but definitely feeling slightly rugged after paying for a 1-year subscription and the card shutting down after a few months