Here are the best ways to get help:
-Send us a DM with your itinerary number and email address
-Use our secure chat on https://t.co/CgYqeYEOoi or in app
-Manage your itineraries through "Trips" while logged into your account without needing to contact an agent
@GeorgeManganDub Hi there, really sorry to hear this. Please private message us your itinerary number and email address, so we can assist you further. Thanks. -Gen
@GeorgeManganDub Hi there, we are sorry to hear about this. Could you please DM with your itinerary number and email address, so we can look into this right away. -Napoleon
@Johnnerkell Hi there, we would like to help with this. Please private message us your itinerary number and email address, so we can assist you further. Thanks. -Joe
@Johnnerkell Hi there, apologies for the inconvenience this has caused you. Please send us your itinerary number and email address, so we can look into your reservation. Thanks.- James
@johnze Hi there, really sorry to hear this. Please send us a DM with your itinerary number, email address, so we can look into this further. Thanks. -Lynn
@Mikey_brayne Hi there, we would like to help with this. Please send us a message with your itinerary number and email address, so we can assist you. Thanks.-Angela
@Mikey_brayne Hi there, apologies for the inconvenience this has caused you. Please send us a message with your itinerary number and email address, so we can assist you further. Thanks. - Angela
@Mikey_brayne Hi there, we would like to help with this. Please private message us your itinerary number and email address, so we can assist you further. Thanks.
@Mikey_brayne Hi there, apologies for the inconvenience this has caused you. Please send us a message with your itinerary number and email address, so we can assist you further. Thanks. - Angela
@DaveBow84866778 Thanks for reaching out! We noticed your post includes private booking info, like your itinerary and email. For your privacy and security, please delete or edit the post, or send these details to us privately via DM. -Sony
@DaveBow84866778 Hi there, sorry for this experience. Please send us your itinerary number and email address, so we can look into your reservation. Thanks. - Mari
@VicVictoria89 Hi there, we would like to help with this. Please private message us your itinerary number and email address, so we can assist you further. Thanks. -Rohan
@VicVictoria89 We are sorry to hear about your experience. Please send us a private message with your itinerary number and email address , so we can look into this. -Jane
Hi there, thank you for reaching out. As you are currently unable to send a direct message, we would appreciate it if you could follow our page first to allow us to assist you further. Please note that following our page is required to unlock the DM feature, and please DM us with the details, so we can help you further. -Grecelle