Experian Experts UK

Money and credit made simple 🤓
Save 💰 Save ⏰ Improve your finances 👏
Available 8am-6pm (Mon-Fri), excluding bank holidays

[Experian Experts UK @ExperianExperts]

Had a letter from us in the post? It may be a scam…
We've become aware of a phishing attempt targeting our customers through postal mail. The letters look official, claiming there's been a data breach and urging readers to call an 0800 number. Here’s the real deal - it’s a scam.

[Experian Experts UK @ExperianExperts]

@HotSpicexxxx Hi, sorry to hear that you've had this issue, if you've not been able to reset your password it maybe that your account is under a different email address, are there any other emails that you may have used to set up the account? Thanks, Neil.

[Experian Experts UK @ExperianExperts]

@BenHurford3 Hi Ben, I see that you've emailed these detials over and I will get the documents checked so that this can be sorted out for you as a priority. We will email you as soon as we have further information for you, which should be today. Thanks, Neil.

[Experian Experts UK @ExperianExperts]

@K45HMIRIPRINCE Hi, thanks for letting us know, we are not aware of any maintenance taking place, if you are still having an issue with this please do get back in touch so we can help you with this. Thanks, Neil.

[Experian Experts UK @ExperianExperts]

@pedrok1972 [email protected] for security reasons we can't take these details over social media. Thanks, Neil. 2/2

[Experian Experts UK @ExperianExperts]

@pedrok1972 Hello Pedrok. Sorry to hear that you haven't been abel to reset your password and appreciate that this would be frustrating. So that we can take a look at this for you to see what's causing it could you please email your name, date of birth and address to 1/2

[Experian Experts UK @ExperianExperts]

@BruceDevlin help. Thanks, Neil. 2/2

[Experian Experts UK @ExperianExperts]

@BruceDevlin Hello, Bruce. We're sorry to hear that you've had your car stolen and that you haven't been able to get hold of us. You can email us at [email protected], please include your full name, date of birht and address along with the details of your query, so we can 1/2

[Experian Experts UK @ExperianExperts]

@W1LDL1FE1 Hey there. I'm sorry to hear that you're having issue with seeing your Experian Credit Score. Can you send us a DM with what exactly is happening, and we can take a look at this for you. https://t.co/XQlxacmX6O

[Experian Experts UK @ExperianExperts]

@Radge_McVage we'll be happy to help. https://t.co/XQlxacmX6O 2/2

[Experian Experts UK @ExperianExperts]

@Radge_McVage Hey there, I'm sorry to hear that you're having issues with your account with Experian, I completely understand your concerns.

Just so you're aware, having access to an Experian account wouldn't affect your account. That said, if you can send us a DM with further details, 1/2

[Experian Experts UK @ExperianExperts]

@Saldric101 Hey Saldric, I'm sorry to hear that you're having issues with your Experian account. I'm not aware of any issues at the moment, but if you can send us a DM with further details, we can look further into this for you. Thanks, Stuart

[Experian Experts UK @ExperianExperts]

@PHMB7 Thanks, Neil. 2/2

[Experian Experts UK @ExperianExperts]

@PHMB7 Hi, that does sound odd if there is no option to call. So that we can check your membership for you could you please email your name, date of birth and address to [email protected] for security reasons we are not able to take these details over social media. 1/2

[Experian Experts UK @ExperianExperts]

@PHMB7 Hi there, you'd need to first be signed in to see the phone number option. The contact form is available on the page available at https://t.co/IXEAFcBW78 as it'd be the section at the top with the list of options, such as Experian Credit Report and I can't login.

[Experian Experts UK @ExperianExperts]

@PHMB7 Hi, if you click on your profile while logged in, there should be a contact us option, if you have CreditExpert you'll be abe to call us, there will be a button to do this, or you can use the online form. Thanks, Neil.

[Experian Experts UK @ExperianExperts]

@PHMB7 Hey Phil, thanks your message. In order to call our team, you'd need to be logged in to your account or use the Experian App. This will then give you an option to call our team, provided you are a member of Credit Expert.

[Experian Experts UK @ExperianExperts]

@ShakS098173 this investigated further for you please get in touch via the app or our "Contact us" page here https://t.co/IXEAFcBW78 Thanks, Neil. 2/2

[Experian Experts UK @ExperianExperts]

@ShakS098173 Hi, I'm sorry to hear that this has happened. If we are unable to take a payment, we will let you know, but will also try to take the payment again while your account is still active. If you've cancelled the account then we would no longer take a payment. If you would like 1/2

[Experian Experts UK @ExperianExperts]

@RussellHartley9 Hey Russell, through some of our products we do offer Web Monitoring Alerts which does scan the dark web for you. So, if you are using one of our services and you've received an email, it may be legitimate. If you can send us a DM, our team can look into this for you.