7 steps. 2.5 hours. 250 gov't leaders. 9 coaches. A jam-packed afternoon with @WetterEdman doing #servicedesign at scale - helping local governments across Sweden prepare for the new national guidelines for #healthcare discharge. #policydesign @S_K_L
"Phone a friend" is not just for game shows! @WetterEdman gets government leaders to understand what security means from another perspective. #designresearch#servicedesign
Over 250 gov't leaders & civil servants gathered in Stockholm to learn about how #servicedesign can support a national shift toward person-centered care in discharge. @WetterEdman & @ExperioLab are facilitating an interactive afternoon of #designresearch. #servicedesignatscale