Customer Service

Follow customer service for answers to anything from tracking an order or finding a store to details about your favorite styles.

[Customer Service @ExpressHelp]

@crabbycrably Hi Brad! We apologize for the inconvenience. Please, DM us, for further assitance.

[Customer Service @ExpressHelp]

@mangelf1004 Hi Marie! We're so sorry about that. Please DM us with your order number, so we can help!

[Customer Service @ExpressHelp]

@georgeschool1 Hi there! You can track your order here by providing your last name and order number: https://t.co/mb8IoU0Dp9

[Customer Service @ExpressHelp]

@CasspianC Thank you, Cassie for being such an awesome customer thank you! You rock!!!! 😎

[Customer Service @ExpressHelp]

@maryiskickass Hello there Mary, we'd be more than happy to assist you! Please DM us so we can assist you further.

[Customer Service @ExpressHelp]

@Chris09VW Ok not a problem! We look forward to speaking with you.

[Customer Service @ExpressHelp]

@Chris09VW Hey Chris! We're sorry to hear that your coupon is not working. Do you have any clearance items, jeans, or feature brand items in your cart?

[Customer Service @ExpressHelp]

@back_juckley We're sorry about that! You can DM us through our EXPRESS page located here: https://t.co/FVnAeRkEKC

[Customer Service @ExpressHelp]

@gvnnycr Hi Giovanni! You're able to exchange the item in your nearest EXPRESS retail store or you also have the ability to exchange the item online. https://t.co/E7Rj0P5xMh

[Customer Service @ExpressHelp]

@MrNateJD Hey Nathaniel! Thank you for bringing this to our attention! Can you please send us a DM with more information, so we can look into this for you?

[Customer Service @ExpressHelp]

@TruKingPharroh Oh, no! Don't worry, we can definitely help you with this! Please send us a DM with more details so that we may further assist you.

[Customer Service @ExpressHelp]

@OyeEmpanada Yes, the return policy time frame does start when the online order is purchased and confirmed.

[Customer Service @ExpressHelp]

@shannie1206 Please DM us so we can assist you further.

[Customer Service @ExpressHelp]

@shannie1206 Can you please provide us with your loyalty ID number, Shannon?

[Customer Service @ExpressHelp]

@shannie1206 We do apologize, Shannon. We are unable to send out codes.

[Customer Service @ExpressHelp]

@shannie1206 Hey Shannon, the codes are sent out randomly after you are enrolled. We do not have codes available to send out.

[Customer Service @ExpressHelp]

@shannie1206 By signing up for the text alerts you will receive all of the other promo codes as well.

[Customer Service @ExpressHelp]

@shannie1206 Hey Shannon, please text the word "MARCH" to 397-737. You will then receive promo codes via text message.