The Official F1® Help Channel

Question? Problems? We are here to help!

[The Official F1® Help Channel @F1Help]

@ADIZCV Hey there. Please try changing the quality to 720p, this should help fix the issue. We are currently working on this issue. Apologies for the inconvenience that this is causing. Thank you - OB

[The Official F1® Help Channel @F1Help]

It's race day here in Canada! 🇨🇦

Watch the #CanadianGrandPrix LIVE today on #F1 TV 📺👇
https://t.co/1G3wvmosQt

[The Official F1® Help Channel @F1Help]

@yaamileperez Hey there. Please try changing the quality to 720p, this should help fix the issue. We are currently working on this issue. Apologies for the inconvenience that this is causing. Thank you - OB

[The Official F1® Help Channel @F1Help]

@Richypalabanda Hey there. Sorry to hear this. Please try changing the quality to 720p as this may help fix the issue. We are aware of this issue and are currently working on it - OB

[The Official F1® Help Channel @F1Help]

@abe_abraham Hey there. Please try changing the quality to 720p as this may help fix the issue. Thank you very much - OB

[The Official F1® Help Channel @F1Help]

@juan_carlosdlc Hey there. Sorry to hear this. Please try changing the stream quality to 720p as this may fix the issue. Thank you very much - OB

[The Official F1® Help Channel @F1Help]

@Praxter1 Hey there. If you are experiencing any issues with payment / billing or your subscription, please contact our customer support team via this email address: [email protected] Thank you very much - OB

[The Official F1® Help Channel @F1Help]

@chipmcdonald Hey there. Sorry to hear this. Please try changing your streaming quality to 720p as this may fix the issue. If this does not work, please contact our customer support team via this email address: [email protected] Apologies for this inconvenience, we are working on it - OB

[The Official F1® Help Channel @F1Help]

🏎️ It's Practice and Sprint Qualifying day here in Canada!

Watch all the action today on #F1 TV📺👇
https://t.co/1G3wvmosQt

[The Official F1® Help Channel @F1Help]

@casicien Hey there. Please try changing your stream quality to 720p as this may fix the issue. Our team are currently working on this issue now. Apologies for the inconvenience - OB

[The Official F1® Help Channel @F1Help]

@aureo10 Hey there. Please try changing the quality to 720p as this may fix the issue. Our team are currently working to fix this issue permanently, but changing the quality should fix it, if you are able to change the quality on your Roku. Thanks very much - OB

[The Official F1® Help Channel @F1Help]

It's Sprint and Qualifying day here in Canada!😎🏎️

Watch all the action LIVE today on #F1 TV! 📺👇
https://t.co/1G3wvmnV0V

[The Official F1® Help Channel @F1Help]

@toni69396717080 Hey there. Our team are currently working on this issue. Thank you very much for your patience - OB

[The Official F1® Help Channel @F1Help]

@Ivan_elsanto1 Hey there. Please try changing your quality to 720p. Our team are working hard to fix this currently. Thank you very much for your patience, and apologies for this inconvenience - OB

[The Official F1® Help Channel @F1Help]

@Formula1nuts Hey there. Our team are working on this issue. Unfortunately we cannot provide a timeline on any updates just yet. Thank you for your patience - OB

[The Official F1® Help Channel @F1Help]

🚨 F1 TV SUPPORT CENTRE 🚨

If you've got an issue or question, click the link below or get in touch 👇

https://t.co/RNeVFgohep

Opening X Hours (Track Time)⏰
Friday: 09:00 - 18:40
Saturday: 09:45 - 19:00
Sunday: 10:45 - 18:40

[The Official F1® Help Channel @F1Help]

@lexfosi16 Hey there. Please try going to settings and changing your resolution to 720p, this should fix the zooming in issue. Thank you very much - OB

[The Official F1® Help Channel @F1Help]

@Praxter1 Unfortunately we cannot provide a timeline on when these updates or changes will be made. We are working on it. Thank you - OB

[The Official F1® Help Channel @F1Help]

@artistamarius Hey there. Our team are aware of this issue with Roku and are currently working on a fix. Apologies for the inconvenience that this has caused, but thank you very much for your patience - OB

[The Official F1® Help Channel @F1Help]

@Praxter1 Hey there. If the steps are not working, please contact our customer support team via this email address: [email protected] Thank you very much - OB

[The Official F1® Help Channel @F1Help]

@artistamarius Hey there. Please try going to settings and changing your resolution to 720p, this should fix the zooming in issue. Thank you very much - OB

[The Official F1® Help Channel @F1Help]

@brunoalves89 Please follow these steps: Press Home on the Roku remote, Go to Settings, Select Display type, Choose 720p as the new resolution, This will make the screen turn black once resolution switch is done, Go to F1TV app and check if the resolution during Live Playback turns to normal