@IamShivamBajaj Hi, please reach out to the issuing bank’s customer service desk to report the incorrect deduction. They will review your complaint and, if applicable, raise a chargeback for the deducted fare. Thank you!
@SocialNvds Hi, please reach out to the issuing bank’s customer service desk to report the incorrect deduction. They will review your complaint and, if applicable, raise a chargeback for the deducted fare. Thank you!
@AnandPa45658179 Hi, thank you for reaching out to us. A blacklisted FASTag means the vehicle is not permitted to make toll payments via FASTag at the toll plaza. Since you have an Annual Pass, we recommend contacting your FASTag issuing bank’s toll-free helpline to understand the exact (1/2)
@Anugrah1503 Hi, please reach out to the issuing bank’s customer service desk to report the incorrect deduction. They will review your complaint and, if applicable, raise a chargeback for the deducted fare. Thank you!
@nvndev18 Hi, please reach out to the issuing bank’s customer service desk to report the incorrect deduction. They will review your complaint and, if applicable, raise a chargeback for the deducted fare. Thank you!
@arunitz1986 Hi, thank you for reaching out to us. In case of such a scenario, a complaint is to be lodged with the respective Project Directors at the toll plaza. Further, the incident may be reported at [email protected] or call on toll-free number 1033.
@santoshnikate@Nhai bank’s toll-free helpline to know the exact reason. To avoid blacklisting in the future, please ensure timely recharge when you receive low balance alerts from your bank. (2/2)
@santoshnikate@Nhai Hi, thank you for reaching out to us. A FASTag being blacklisted means the vehicle is not permitted to make toll payments via FASTag at the toll plaza. This usually happens due to reasons like insufficient balance in the FASTag account. We recommend contacting your issuing (1/2)
@jxb609 bank’s toll-free helpline to know the exact reason. To avoid blacklisting in the future, please ensure timely recharge when you receive low balance alerts from your bank. (2/2)
@jxb609 Hi, thank you for reaching out to us. A FASTag being blacklisted means the vehicle is not permitted to make toll payments via FASTag at the toll plaza. This usually happens due to reasons like insufficient balance in the FASTag account. We recommend contacting your issuing (1/2)