Fasthosts Support

Hello, we're the Fasthosts Support Team and we're here to help answer your Fasthosts support queries.

[Fasthosts Support @FHTechTeam]

Our main account @Fasthosts has fallen victim to the X Age Verification process. (Twitter thinks we were too young when we opened it.)
Briefly this account had the same issue, but has been sorted quicker. We are now back to normal providing support on this account.

[Fasthosts Support @FHTechTeam]

@charlieinlucca @Fasthosts Hi Charlie,

I'm sorry to hear about this.

Please could you send me a direct message with your account number so I can take a look into what has happened.

Regards, Markus
Fasthosts Internet

[Fasthosts Support @FHTechTeam]

@T0MMYC_ Hi Tommy,

I'm sorry you've had trouble with our support. If you have a partner account with us, as long as the account you need support with is a linked client account we should be able to deal with you directly.

- Markus

[Fasthosts Support @FHTechTeam]

@paulpresenteruk @Fasthosts Hi Paul,

I'm sorry to hear you've found our platform unreliable recently.

I would like to look into this for you and see what's gone wrong.

Please could you DM us your account number so we can take a look?

Regards, Markus
Fasthosts Internet

[Fasthosts Support @FHTechTeam]

@wayneprospere @Fasthosts Hi Wayne,

I am really sorry to hear this is the experience you've had as this is definitely not the standard we strive for.

Please could you DM us with your account details so I can see what went wrong?

Regards, Markus
Fasthosts Internet

[Fasthosts Support @FHTechTeam]

@stalvies Hi Ian,

Thank you for bringing this to our attention.

I have reached out to you directly via DM so we can look into what's happened for you.

I look forward to hearing from you.

Regards, Markus
Fasthosts Internet

[Fasthosts Support @FHTechTeam]

@RetroWrestling @Fasthosts Hi
Thank you for letting us know!
I have checked with the team in charge of our competitions and they have said that it should take you back to the same page but instead of 'enter the draw' it should say 'you've entered'
I have asked them to take a look!

Regards, Markus

[Fasthosts Support @FHTechTeam]

@miserablebiatch @Fasthosts Hi Ashleigh,

I'm sorry to hear this has happened! Please could you contact our support team by calling 0333 0142 700, emailing [email protected] or raising a support ticket from within you account and we will be happy to assist you.

Regards, Markus
Fasthosts Internet

[Fasthosts Support @FHTechTeam]

@WirksworthGun @Fasthosts Hello! I'm replying from our core office at The Forum in Gloucester, UK (you can spot us from the train station!). To make sure we're always here for you, we're also supported by an amazing backup team in Cebu, Philippines.

Regards, Markus
Fasthosts Internet

[Fasthosts Support @FHTechTeam]

@wrothamcomputum I'm sorry to hear you're having issues. If you are still having issues please could you contact our support team by calling 0333 0142 700, emailing [email protected] or raising a support ticket from within you account and we will be happy to assist you.

Regards, Markus

[Fasthosts Support @FHTechTeam]

@gimbals1 I'm sorry to hear you're having issues. If you are still having issues please could you contact our support team by calling 0333 0142 700, emailing [email protected] or raising a support ticket from within you account and we will be happy to assist you.

Regards, Markus

[Fasthosts Support @FHTechTeam]

@MikeJones_IV Hi Mike,

We're sorry to hear you are having issues. If you are still having issues please contact our support team by calling 0333 0142 700, emailing [email protected] or raising a support ticket from within you account and we will be happy to assist you.

[Fasthosts Support @FHTechTeam]

@T0MMYC_ Hi Tommy,

I'm sorry to hear you've had issues reaching us. If possible please could you DM us with your Fasthosts account number and I'll see what has happened with the email responses and try and get someone on the case.

Regards, Markus
Fasthosts Internet

[Fasthosts Support @FHTechTeam]

@GrahamMLawrence @Fasthosts Hey Graham,

Thanks for recognising Rohan and his help today, we will be sure to pass on your kind words!

Regards, Markus
Fasthosts Internet

[Fasthosts Support @FHTechTeam]

@AF001007 @JamesBentley700 @Fasthosts I'm sorry to hear you are still having issues. Please could you contact our support team by calling 0333 0142 700, emailing [email protected] or raising a support ticket from within you account and we will be happy to assist you.

Regards, Markus
Fasthosts Internet

[Fasthosts Support @FHTechTeam]

@AF001007 @JamesBentley700 @Fasthosts Hi @JamesBentley700 and @AF001007

All issues with Yahoo and Microsoft blocking our IPs should be resolved.

If you do continue to have issues please could you contact our support team by phone, email or ticket and we will be happy to assist you.

Regards, Markus
FH Tech Team

[Fasthosts Support @FHTechTeam]

@MikolajSzabo Hi Mikolaj,

I'm sorry to hear you've been having issues with accessing your account.

Please could you DM us so we can look into this for you?

Regards, Markus
Fasthosts Internet

[Fasthosts Support @FHTechTeam]

@Sevetar_Rogue Hi Boz Boz,

Apologies for the delay,

We don't have any email issues currently , please do reach out to our support team at anytime and we can help you with any issues you have - https://t.co/bsMG5MJXk5

Regards, George
Fasthosts

[Fasthosts Support @FHTechTeam]

@DlonTrusk Hi D-Ion,

Can i ask you to retry this? please use the settings here - https://t.co/T3PukzzMEs
If you are still having issues please reach out to us and we can help - https://t.co/bsMG5MJXk5

Regards, George
Fasthosts

[Fasthosts Support @FHTechTeam]

@GrandadGruffalo Hi,

Sorry for the delay in resolving this,

This issue should now be resolved, can i please ask you to re test this?

Regards, George
Fasthosts