📢 Dear @EASPORTSFIFA, @EAFIFADirect, @EASPORTS.
It is unacceptable that customers who have purchased your product FIFA 23 are having their experience marred by a broken Pro Clubs mode which has been broken for over 30+ days. Despite customers attempting to contact EA to ask for a resolution, it appears that EA are not taking any steps to fix the issue and are instead prioritising other areas. This is an inadmissible situation as customers have paid for a service that they are not receiving.
The issue has been added to the EA tracker, with no update and prioritising FUT packs over customers being unable to play:
https://t.co/256s1qGqC5
The same issue, that was once fixed, then in the next update it was broke again and made things 10x worse.
The pro clubs loyal, passionate customers deserve answers, we are bigger than what you think, treat us with respect. We all buy your product for pro clubs only!
#SaveProClubs #FIFA23
📢 Pro Clubs Update
EA have added the Pro Clubs matchmaking issue on to Trello: https://t.co/HIiubrC2St
We can confirm that EA have stated: "It is being viewed as a high priority."
You can keep track of the issue via Trello and our profile.
A fix is coming! #ProClubs