@stockx I’ve accessed the site and it says the product must be unworn and the tag is still on. This is not the case, but if the pair were ok to begin with, wearing them once for 4hrs should not result in the colour way peeling. This is not on.
@WhichUK#RefundPassengers I’ve been trying to contact @FirstChoiceUK since APRIL and have been told to contact a third party even though I’ve booked directly with them. I’m travelling on Aug 16 and I’m been continuously ignored. I’ve spent over 21 hrs waiting on the phone to them.
@FirstChoiceUK @___Carty And what about the people you have been ignoring since April? I’m meant to travel on August 16 and I’ve had no option to cancel or move the holiday. I can’t get through to anyone and I’m being ignored on all channels.
@FirstChoiceUK#LastChoice can someone please contact me about my holiday. Not a bot but a human being would be nice. I’ve been trying to reach you since April. Thanks.
@mumto1andabump @FirstChoiceUK I know it’s absolutely appalling. Never have I ever seen such a horrendous level of customer service. Your website is down and your call centres are unreachable?!
@FirstChoiceUK Once again horrible customer service. A broken website and a phantom call centre that you can never connect to?! Can someone please get in contact with me regarding my holiday in August.
@FirstChoiceUK Your holiday promise is rubbish. I was told I can push my holiday to 2021, but the website doesn’t work and your call centres are impossible to reach via phone and now the date for this has expired. I have been trying to get in contact with you for over 2 MONTHS!
@FirstChoiceUK I honestly continue to remain baffled by your customer service. Once again absolute silence on your end. Can someone respond to my query?!