@wizzair I’ve just been charged $48 at Athens airport because I did not check in online… I attempted to check in on the app 24 hrs and 22 hrs before the flight and it would not allow me. I have screen shot of my search history and the error message on the app. How to refund?
@PearsonEdexcel what a debacle with the history paper this afternoon- as an invigilator of access who type, it was very difficult from an admin perspective- pls don’t repeat
@KayBurley Shame on you @KayBurley for your broadcasting since the body was found last night- you were asked to leave the family in peace but you tried to dramatise a moment that was completely devastating to a family. I will no longer watch @skynews due to their insensitivity
@TheWinkApp this isn’t the first time the wink app has randomly removed a code from my door and added one at same time- why does this happen? I did not action this. I have regular issues but still paying for your service
I was asked to tell them what version my app- impossible when the app disappears from my Screen as soon as I log in. We can’t be the only people with issues
@VirginAtlantic your app has not been working for a while now - I’ve tried uninstalling and reinstalling but it still disappears from screen once you’ve logged in- please advise as very frustrating
@VirginAtlantic Hard to take a screen shot when the issue is that the screen just vanishes so not sure what else I can do? I can’t be the only person who has this issue?
FANTASTIC NEWS - The United States will end pre-testing COVID requirement for international travellers to the USA. The change will come into force at midnight on Sunday for all passengers arriving by plane - https://t.co/kXvkZj596Y
@PPaulCharles@quredhealth I think it’s pretty unfair that you , in your position have singled out @quredhealth - would love to know how many “problems” you’ve heard about. I used them for the 6th time this weekend and they were fantastic as always
@CrazyCarl9@VirginAtlantic Needs with rebooking requests either by phone or chat is despicable. It’s the most infuriating experience. Twice I’ve had 3 hour call waits dropped. I am currently on chat after 3 drops. You can’t keep blaming shite service on “unprecedented “ times. SORT IT OUT!!!
@CrazyCarl9@VirginAtlantic Both either drop the call or drop the chat. On the chat you may get thru, only to find after ages of@back and forth messages you get dropped and have to start the whole process again. @VirginAtlantic have always been great in the past but their failure to meet customer
@CrazyCarl9@VirginAtlantic I can save you the hassle @Crazycarl9 - this is what will happen, you’ll dm virgin, they’ll tell you they can’t help and that you’ll have to call back again. They’ll also offer u the option of the chat bot for re bookings. Both phone & chat defective & don’t work. 1 of 2
@VirginAtlantic please can you clarify what time your call centre is@open until? Just on hold for 3 hours since 5 and the phone went dead. The last time this happened I was told your call centre is 24hours@