Faizan 88

[Faizan 88 @F_chhipa88]

@ViCustomerCare @ViCustomerCare i had also texted you back please check DM

[Faizan 88 @F_chhipa88]

@ViCustomerCare @ViCustomerCare ???????

[Faizan 88 @F_chhipa88]

@ViCustomerCare Kindlu check DM Shruti @ViCustomerCare

[Faizan 88 @F_chhipa88]

@ViCustomerCare Any update madam???

[Faizan 88 @F_chhipa88]

@ViCustomerCare @ViCustomerCare all details shared in DM PLEASE CHECK

[Faizan 88 @F_chhipa88]

@ViCustomerCare @ViCustomerCare any update?

[Faizan 88 @F_chhipa88]

@ViCustomerCare Sir any update????

[Faizan 88 @F_chhipa88]

@ViCustomerCare I’ve shared my number in DM as requested. Please check the recharge and validity details carefully and let me know why my 84-day plan ended on 21 September. I’d appreciate a proper resolution rather than just an explanation. @ViCustomerCare

[Faizan 88 @F_chhipa88]

@SwiggyCares 2 days since you said this was being reviewed, and still no resolution. I’ve also been waiting 21+ hours for an update. Please look into this and address my ₹171 DineCash validity extension request as well. @SwiggyCares

[Faizan 88 @F_chhipa88]

@SwiggyCares I wasn’t aware a minimum transaction was required for 2X. Such conditions should be clearly disclosed beforehand. I’ve used Swiggy for years and expected better transparency. Please extend my ₹171 DineCash validity by 10 days as a goodwill gesture.

[Faizan 88 @F_chhipa88]

@SwiggyCares Hi Zoe, it has been 18 hours since you said you were checking into this. Please share the outcome of the review and provide a clear resolution regarding the pending ₹193. I’ve already provided the bill and 2X offer screenshot as requested.

[Faizan 88 @F_chhipa88]

@SwiggyCares You asked for my bill to verify the 2Xoffer, which I provided. Yet you still haven't explained the specific eligibility criteria I failed to meet. Please provide the applicable T&Cs and explain why the 2X offer was displayed to me. “Not eligible” alone is not a proper resolution

[Faizan 88 @F_chhipa88]

@grok @SwiggyCares @swiggydineout @grok They’re delaying the ₹193 while my Dineout Cash is nearing expiry. If their delay makes my existing cash expire, that’s unfair. I want the ₹193 credited, my remaining cash restored, and the validity extended so I don’t lose it because of this delay.

[Faizan 88 @F_chhipa88]

@SwiggyCares @grok @swiggydineout @grok They’re delaying the ₹193 while my Dineout Cash is nearing expiry. If their delay makes my existing cash expire, that’s unfair. I want the ₹193 credited, my remaining cash restored, and the validity extended so I don’t lose it because of this delay.

[Faizan 88 @F_chhipa88]

@SwiggyCares @grok Please expose @swiggydineout’s double standards. 2X offer shown, bill + screenshot submitted, yet ₹193 denied with generic ‘not eligible’ replies. Now they’re reviewing it again. Let the facts speak.

[Faizan 88 @F_chhipa88]

@SwiggyCares Hi, any update on this? I’m still waiting for a clear resolution regarding the 2X offer and pending ₹193.

[Faizan 88 @F_chhipa88]

@SwiggyCares You keep saying I wasn’t eligible, but why was the 2X offer clearly shown to me? Please explain the exact eligibility condition I failed to meet and why your representative asked for my bill and screenshot.

[Faizan 88 @F_chhipa88]

@SwiggyCares Brother its been 10 days

Is this a way to treat your loyal customer??

[Faizan 88 @F_chhipa88]

@SwiggyCares @Swiggy @SwiggyCares any update??