Manuele R. Pennisi

Nerd // Designer

[Manuele R. Pennisi @FaintlightWolf]

@evrisupportline it has been 10 days without an update on a parcel, and there is no way to contact someone on your website. I escalated the ticket twice already

[Manuele R. Pennisi @FaintlightWolf]

@futoncompany Awful service! Bed delivery booked today, but after confirming they'd arrive in 20 mins, I got a call saying the van broke down—no delivery. Told, “If you want it, pick it up.” Now sleeping on the floor until redelivery. Only offered delivery refund. 👎 #Fail

[Manuele R. Pennisi @FaintlightWolf]

@boltapp on Saturday I scheduled a ride for an airport run. at the time of the arrival still no news on the app, and the ride was canceled one minute later. No infos on your app in how to deal with he situation, how to contact you or anything else. I am fuming, flight is lost

[Manuele R. Pennisi @FaintlightWolf]

@StreetFighterDL So are you going to fix her at some point or not?
Right now is a really useless char

[Manuele R. Pennisi @FaintlightWolf]

@Halfords_uk Hello Halfords, still waiting for you to reply, or you reply to DMs just when people post the 💩 that you do on public display?

[Manuele R. Pennisi @FaintlightWolf]

@Halfords_uk got a flat tyre that is in warranty with you. Called the garage,and since I can't bring the car in,they advised to call the mobile fitting.Ringed the mobile fitting,and they are insisting that they don't deal with waranty,and garage need to sort this out.What to do?

[Manuele R. Pennisi @FaintlightWolf]

@WindowsUpdate Windows 10 made an update for me today, Ansd now 90% of apps and programs crashes as soon as I launch. Can someone please help?

[Manuele R. Pennisi @FaintlightWolf]

I just entered @AutoTrader_UK’s monthly️ #ElectricCarGiveaway & you can too! This month’s prize is a Tesla Model Y worth over £51k! It’s free to enter & you have until 31st January. All information (including Ts&Cs) can be found here: https://t.co/RzUeUnoVnQ

[Manuele R. Pennisi @FaintlightWolf]

@wizzair it is now 5 months that I am waiting for my compensation and refund for a canceled flight (June 2022). It is very upsetting that I chase EVERY day to know something and never getting a reply. This process is not just frustrating , but completely wrong!

[Manuele R. Pennisi @FaintlightWolf]

@ComitiRoberto @VodafoneUK Technically you can report them to Ofcom, as per their guidelines the provider has to provide you a different mean to get online, and that mean CAN'T be a point of Sale for the company. Don't speak with the fault team, but with complaint team

[Manuele R. Pennisi @FaintlightWolf]

@R_Gardner97 @virginmedia I have the visit today, and been complaining with this modem since day one (is always super hot, working around 64-84 C° constantly). Lets see what the engineer will say

[Manuele R. Pennisi @FaintlightWolf]

@R_Gardner97 @virginmedia But that's a mandatory act from them, not a gesture of good will of a fix. The problem is still there

[Manuele R. Pennisi @FaintlightWolf]

@LamiaPF @virginmedia Same situation, been dealing since the 16th. Is outrageous

[Manuele R. Pennisi @FaintlightWolf]

@virginmedia Is absurd how you don't protect your customers, and mislead them

[Manuele R. Pennisi @FaintlightWolf]

@virginmedia A customer call and teport. You just sayed the opposite of what you said before : is an automatic compensation. So yes, you are spreading false information on an official account

[Manuele R. Pennisi @FaintlightWolf]

@virginmedia Not true, as PER YOUR GUIDELINES the customer has to advice that the appointment didn't happen. STOP SPREADING FALSE INFORMATION, as this is an official account

[Manuele R. Pennisi @FaintlightWolf]

@virginmedia this must be a joke, as since the 16th, if I check on YOUR page, says that there is no outage. CAN SOMEONE HELP???

[Manuele R. Pennisi @FaintlightWolf]

@LamiaPF @virginmedia Hi, are you still too completely offline due to a outage in your area?

[Manuele R. Pennisi @FaintlightWolf]

@virginmedia Again, a fix is not a sale point. I should receive any other means to be online directly from you, without any charge