@JagexSupport I used to be able to call jagex support back in the day. What happened to that? Let me talk to an actual employee so I can accurately convey my issues. Not through a character limited tweet. Like is this a joke to you?
@JagexSupport having issues with my account over the last few months. I want to talk to an actual employer but can't find a direct number to call. This is unacceptable.
@JagexSupport I tried all that. 😑 And my issue isn't with the authenticator. It's the lack of security. You removed security questions in my hiatus and my account was compromised as a result. You won't even do an ip check. Your "customer support" is sham.
@JagexSupport thought my account was secure because I had security questions and the whole nine yards. But apparently not because you removed everything. I'm absolutely furious. I want to talk to an actual employee right now.
@JagexSupport can't set an authenticator, my security questions no longer exist, and I can't contact you. No offense to the person who has to deal with this. But your customer support is disgusting. Literally non-existent.
@JagexSupport the fact that I have to tweet you over this is bullshit. Where's a direct line to your customer support? I'm having serious issues and I have to use Twitter.
@JagexSupport but seriously I can't set an authenticator. I thought my account was secure but you removed security questions. So I guess my loss right?