Girija Shivakumar

Navigating daughter of the Himalayas

[Girija Shivakumar @Fallingja]

@tweetndmc ignoring futures and letting central Delhi disintegrate is a shame.

[Girija Shivakumar @Fallingja]

Bus stops are not taxi stands.

A stone’s throw from Khan Market, opposite ministerial bungalows in Central Delhi, taxis use a public bus stop as regular parking while Delhi Traffic Police watches this every day.

This is not inconvenience. It is civic failure.

[Girija Shivakumar @Fallingja]

@tweetndmc any action ???

[Girija Shivakumar @Fallingja]

@WestsideStores how long does it take to make a return? No revert from your customer care team. Why so indifferent to your customers?

[Girija Shivakumar @Fallingja]

@WacoalIndia terrible customer care. Despite request for returns totally ignored my request! Wow.

[Girija Shivakumar @Fallingja]

@WestsideStores I raised a complaint on July 28 and requested for a pick up of a kurta after they cancelled the order for the lowers ( coord set). Still no collection or response. Terrible customer care!

[Girija Shivakumar @Fallingja]

@WestsideStores @TataCompanies 2049845

[Girija Shivakumar @Fallingja]

@WestsideStores so much for ease of e-retail! Wouldn’t have expected such shoddy customer service from a @TataCompanies brand! Shocking!

[Girija Shivakumar @Fallingja]

@WestsideStores @TataCompanies Sent via DM

[Girija Shivakumar @Fallingja]

Horrible customer care @WestsideStores. I bought a coord set. They delivered the top and later delayed and randomly cancelled the bottom. No I can’t return the top as they say it’s too late for return!
There is no customer care number despite writing out a long complaint!

[Girija Shivakumar @Fallingja]

@urbanclap she was quick to ask me to cancel my booking. Upon cancelling and then calling customer care to complain- they were most unhelpful unable to provide an alternative and called me 3 times before closing the case! This is customer care for @urbanclap WOW!

[Girija Shivakumar @Fallingja]

@urbanclap bizzare experience today! Booked a hair and make up artist. Happily paid extra for an advance blow dry package. The stylist said she would only blow dry my hair if it was dry. So I should wash and dry my hair. Exactly what’s a point of a blow dry service then?

[Girija Shivakumar @Fallingja]

@zomatocare I have already sent an email with these details and now another DM. Are these bot led responses? Truly shocked to hear about this would reflect with appropriate actions.

[Girija Shivakumar @Fallingja]

Very surprised my @zomato’s inaction and lack of response! I sent an elaborate complaint to @Sidewok after receiving their soup with a large plastic particle an obvious choking hazard. Neither have responded @zomato or @Sidewok! Abysmal safety standards!

[Girija Shivakumar @Fallingja]

@zomato strange that given it’s such a customer driven platform has absolutely apathy towards a serious complaint by a customer. Perhaps choking isn’t newsworthy enough? @Sidewok of course seems unaffected to say the least! Shocking!

[Girija Shivakumar @Fallingja]

The horror with @DaikinIndia continues!!
Their executives now finding ways to not share accurate details of installation costs. Fleecing us without taking any approvals! Worrying that this would happen at @DaikinIndia

[Girija Shivakumar @Fallingja]

Terrible experience with @DaikinIndia trying to request them install a an AC has taken over a week! This given the scorching 49 degree heat in Delhi! Very poor customer service and horrible experience @DaikinIndia
PSA!

[Girija Shivakumar @Fallingja]

@OGAANINDIA what’s going on? The response to customer emails/ not answering calls despite repeated attempts. It’s becoming impossible! Is this customer service?

[Girija Shivakumar @Fallingja]

@AJIOLife has been super disappointing + unprofessional despite my following up over repeated calls with customer care no sign of my order. Worse still their delivery agents falsely accusing of not being able to deliver! Very shoddy service and pathetic customer care!

[Girija Shivakumar @Fallingja]

@myfreshtohome standards have fallen abysmally & very poor quality! impossible to connect to customer care!