When we say “Love Is In the Details” we mean it. That’s why we’re crafting many of our recipes with no artificial preservatives or colors. Learn more! https://t.co/I58J6cnejf
@jumpsuitlive We are here to help you find a retailer that carries your cat’s favorite Fancy Feast recipes. Please send us a direct message when you have a chance.
@LisaD138845 We’re sorry to hear that our entrée didn’t get your cats' whiskers twitching. Please send us a DM, so we can learn more and make this up to you.
@NancyJo1961 We're sorry to hear that your cat isn't enjoying our Seafood pate anymore, Nancy. We'd like to learn more and see how we can help, so please DM us when you can. We look forward to hearing from you.
@livieeexoo We know this is disappointing, but we're here to help. We'd love to help recommend something that your cat will love. Just send us a DM, and we'll assist right away. Look forward to hearing from you!
@demobritt We're very sorry to hear your cat wasn't feeling well. Their health and well-being are our top priority, and we're committed to learning more and addressing any concerns you may have. Send us a DM to share more details. Thank you.
@voicelessdreams We're sorry for the inconvenience. We removed the artificial colors from Medleys Florentine recipes. While the Florentine's color may look different, it is the correct recipe in the can. Feel free to send us a DM if you have further questions.
@Nythaedra We're sorry for any disappointment. While we recently updated some of our recipes to remove artificial colors, our in-house experts have ensured that the great taste and texture remain the same. We'd like to learn more about your experience. Please send us a DM.
When we say “Love Is In the Details” we mean it. That’s why we’re crafting many of our recipes with no artificial preservatives or colors. Learn more! https://t.co/I58J6cnejf
@LaureMissick We understand and appreciate your time to share your concerns with us. We're cat owners and cat lovers too, and work to ensure the quality and safety of all our products. Know that we are here for you 24/7, and you can DM us at anytime should you wish to discuss this further.
@NewportBeachNBT@NellENel@AskAManager We're very sorry to hear that your cat wasn't well. We're pleased to know she is recovering now. We can't imagine how distressing and worrying this situation must have been for you. We'd appreciate it if you could share more details about your experience. Please send us a DM.
@Earther57@Moytoy@TheNerdyCatLady We’re sorry to hear of this unsatisfying experience. This certainly isn’t something we’d expect. We’d like to gather some information to better understand your experience. Please send us a private message when you get a chance.
@Moytoy@TheNerdyCatLady Sorry to hear that the cats you feed are no longer enjoying their Fancy Feast as they have in the past. We can understand how concerning this must be, and we'd like to learn more. Send us a DM when you have a chance.
@carrrotcake We're so sorry to see this, and we appreciate you bringing it to our attention. Bugs have no place in your cat's food, and we take this seriously. Please DM us so that we can assist. We look forwrd to hearing from you.
@xHotshots We’re so sorry for both the trouble you had reaching us and the issue with your case. This isn't typical. As pet owners and lovers, we prioritize safety and quality in the foods we make. Please send us a DM so we can assist you further. Thank you.
@Acab4cutie666 We're sorry to hear your kitten hasn't been feeling well. We hope he is feeling better. We recommend a gradual transition to new foods over 7-10 days to avoid digestive upset. DM us to share more about your experience. Thank you.
@grewe_jami We understand your hesitation. We welcome you to review the photo labeled with "New look - Same Delight" in the photo-wheel found here: https://t.co/KmIB9ICjTR. Otherwise, here's our webpage about the removal of artificial colors: https://t.co/B3ZQNxGAfB. We hope this helps!