@StubHub YOU HAVE MY MONEY FROM THE ORIGINAL PURCHASE AND THE BUYERS MONEY AS WELL!! THAT'S SITTING IN YOUR BANK MAKING INTEREST! BUT YOU CAN'T PAY ME $410???
@StubHub So I purchased tickets on Feb 25, 2020 and put them for sale. The tickets sold in June of 2020. Now that concert is being rescheduled to November of 2021. And I'm supposed to wait a year and a half to get paid???? @stubhub THAT IS RIDICULOUS!!!! PAY ME WHAT I'M OWED!!
StubHub updated their policy today. Instead of full refunds for canceled events, they changed it to a COUPON worth 20% more than the value of the ticket. As pointed out by @don_shano, this is not only absurd (fans deserve their $ back), it’s unethical and likely illegal.
@TeamStubHub How do ya'll justify holding on to someone's cash for an extended amount of time verses giving your customers the money that they are owed?
When @AmericanAir changes your flight, changes your seats and then expects you to pay more than your original ticket to get back to your original seats??!! Where's the customer service...