Let me save you hours
Watch one job go start to finish in Fasite: the website, the phone and the paperwork for a service business.
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What looks like a booked morning can be a homeowner who forgot the power goes off.
Panel upgrade at 8 AM, family not ready. Fasite emails a reminder the evening before.
How do you remind customers before a big job?
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You may not agree with this: the 6 AM call is the one you can't miss.
Broken spring, car stuck inside. No answer, they call the next company. Our AI receptionist answers and books the visit.
Who picks up your 6 AM calls?
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Most people auto-send invoices the second a job closes. We'd do the opposite.
In Fasite, finished pest control jobs wait in Ready to bill so you check each one first.
Do you check every invoice?
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This may surprise you. A roofing job's invoice can sit overdue for weeks, and nobody notices until the bank balance does. In Fasite every invoice shows paid, owed, part paid or overdue, so the late ones stand out.
How do you spot an overdue invoice?
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The obvious way to handle a monthly service customer isn't always the effective way.
Typing the same lawn, pool or cleaning visit into the calendar every month is how one gets missed.
In Fasite you set recurring work once and it books itself, then you drag each job onto a crew to assign it.
How do you keep track of repeat customers now?
This may surprise you: we don't text customers to confirm a booking.
We email a reminder the evening before the visit instead, plus a notice if the schedule changes. The evening before is when a customer can still ask to move it, instead of not being home at 8 AM.
What do your customers hear from you the night before a job?
There's a reason a website can book a job at 10 PM with nobody picking up the phone, and it isn't an answering service.
The customer picks a real open slot on your calendar, so the visit is booked before morning.
Fasite websites come with online booking against your actual open times.
Would your customers book online if they could?
https://t.co/OPxIEUGidy
You can have a full calendar and still be short on cash at the end of the month.
When paid and owed invoices sit in one list, the owed ones hide.
We keep paid and owed in separate views, so you see who still owes you without scrolling past the jobs that already paid.
How do you check who owes you right now?
Pause for a second.
A call you miss on a ladder at 2 PM costs the same as one you miss at 11 PM. The homeowner just calls the next shop.
We set you up with a new local number and an AI receptionist that answers, takes the job details and drops them in your Inbox.
Who answers your phone while you're on a job?
This job sheet looks completely normal until you notice the address and notes only live in the owner's texts.
We send each crew a private phone link with the job time, address and notes, so nobody calls you from the driveway asking where to go.
How do your crews get job details today?
https://t.co/p1AE7uSSqZ
You may not agree with this
Taking a deposit before you lock the date on the calendar is how shops stop ghost jobs from eating a crew day.
We mark the deposit on the estimate and keep the job Off until it clears, so the schedule only holds real work.
When do you ask for a deposit?
I just figured this out
"While you're here, can you look at..." turns into free work when it never hits the estimate.
We add the extras before you leave so the invoice matches what got done.
How do you catch those add-ons today?
Home service owners: the call you miss after hours rarely turns into a voicemail.
A lot of callers just try the next name on the list.
If you can't pick up at night, something should. Fasite's AI receptionist answers those calls for you.
https://t.co/vB4uCdweIx
@NicKent789 Yes. Growth stalls when every new job means the crew is already maxed out. Extra capacity is what lets you keep saying yes when the phone rings.
Here's the real truth
The customer who says "send me something" and hears back next week already hired the shop that sent two clear options the same day.
We build estimates from your price list with options they can tap and sign on their phone.
How long from the visit to a signed quote for you?
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@blueprintsmb22 That is the real milestone: the team closing without you on the phone.
The boring work that made it possible is usually a clear day list and one place for after-hours calls, so nothing waits on your personal cell while you are gone.
This may surprise you
The job finished Tuesday. The invoice went out Friday.
We keep finished jobs in Ready to bill so you draft and send the same day they finish.
When do your invoices actually go out?
You can have a full quote pipeline and still be getting silence after "we'll think about it"
The homeowner is not always shopping harder. Often they just need one clear nudge.
A short same-day or next-day email that restates the options keeps the estimate in front of them while they are still deciding.
How soon do you follow up after a quiet estimate?
@alexgroberman The lag that hurts trade shops most is still the phone. A homeowner who waits an hour while the truck is out usually dials the next name on the list, even when the website ranks fine.
Ever notice this pattern
Two jobs get booked for the same tech at 10 AM because the day lives in a calendar, a group text, and a whiteboard.
We keep one schedule every booking writes into, so the double book shows up before the truck rolls.
Where does a new booking land first in your shop?
https://t.co/A71RSwpIyb