Fatima Suliman

[Fatima Suliman @FatimaSNagdee]

@hificorp I'm being sent from pillar to post. Buy an item. HiFi corp sends me the wrong thing. They ask for pictures of the item. I send pictures. Now they want pictures of the box. I must prove to them that they sent me the wrong thing? Customer care? Consumer protection? Zero

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb We were out all day yesterday due to maintenance. Electricity returned for a short period- then went out again. It was reported, but your people only acknowledged it 3 hours later.... its still out. No ETR. Come on people. I thought you had professionals working there

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb Its been 4 hours since Killarney has been out. Please communicate an ETR

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb Power out in Killarney CPWEB4897798

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb Has a team been despatched? Have they found the fault? What's the ETR? Any information? Anything?

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb Killarney update please?

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb Update on Killarney please

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb No power in Killarney CPWEB4890013

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb @ta_s_sy Another one CPWEB4816976

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb @ta_s_sy CPWEB4817008, CPWEB4816959, CPWEB4816936, CPWEB4816962 pick one. We've been logging for almost 2 hours now with zero acknowledgment from @CityPowerJhb

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb Killarney out as well CPWEB4816962

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb No electricity Killarney CPWEB4816962

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb This is literally the same update we got 9 hours ago, in writing. This guy is just reading that same script. When will Killarney get a proper update please- its been 9 hours since we got an update, and 27 hours that we have no electricity.

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb How about an update please? We haven't seen one for the past 4 hours? Update maybe? Bonus points if you have an ETR

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb Possible surroundings? Do you count Killarney as 'surrounding' now? We have no electricity Sir. Our fridges have been off since 4am. A full 13 hours later and still nothing. We had an outage like this just 2 weeks ago. Can you fix Cydna properly this time, please

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb Wait? En route? But at 08h00 you said they were despatched. Then at 11h00 again you said despatched. Now at 1pm, en route? Yet we've been without electricity from 4am. Make it make sense

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb Wait- were they not despatched early this morning? So the outage started around 4am, and technicians are despatched at 11am, 7 hours later?? Is the math mathing?

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb Killarney just went out CPWEB4789583

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb So 84 hours with no electricity?

[Fatima Suliman @FatimaSNagdee]

@CityPowerJhb 6pm Tomorrow ?