F

[F @Fbsp123]

@Motawif_SA when will you let us know qurbani is done?

[F @Fbsp123]

@mianmehran @Motawif_SA @Motawif_SA when will you let us know about qurbani?!

[F @Fbsp123]

@touchmytash Asalamualaikum sister, I think you have the same dates as my parents leaving madina on the 6th to go to Pullman Makkah. Do you know if that day is still fixed and was you able to fill in the email they needed re Mina transfer? I couldn’t because they still in madina

[F @Fbsp123]

@just_jib @modilwar @Motawif_SA My parents are still in madina and are going to Makkah on the 6th. I can’t fill in the required information as they haven’t gone to their hotel/room yet. How do @Motawif_SA expect people to fill out when people are still elsewhere?

[F @Fbsp123]

@HajMinistry Asalamualaikum, can we please look into the treatment of pilgrims by @Motawif_SA my parents are there and have said that they and all pilgrims have complained that motawif are not guiding, leading, helping, advising no pilgrims. They have just been left there alone

[F @Fbsp123]

@MoHU_En Asalamualaikum, can we please look into the treatment of pilgrims by @Motawif_SA my parents are there and have said that they and all pilgrims have complained that motawif are not guiding, leading, helping, advising no pilgrims. They have just been left there by motawif

[F @Fbsp123]

@Marwa_G_H @tjbakare @shaidnazir @Care_excellence @DigestHalal @FatimahnseerFnj @Themoonsighter @mohalipatel @Muna1981 @yaseen_abdullah @404BSOD @touchmytash @MoHU_En @Motawif_SA @cbhuk @HazHazara @seifusher @HajjInfoUK @DrShadeeElmasry @PullmanMadina @PullmanMakkah May Allah help my parents. They still do not have their luggage either. There are so many guys with motawif vests on yet none of any help or knowledge of what’s going on how and what to do. Everyone is trying to just be independent. But is this how their hajj will be too?

[F @Fbsp123]

@tjbakare @shaidnazir @Care_excellence @Marwa_G_H @DigestHalal @FatimahnseerFnj @Themoonsighter @mohalipatel @Muna1981 @yaseen_abdullah @404BSOD @touchmytash @MoHU_En @Motawif_SA @cbhuk @HazHazara @seifusher @HajjInfoUK @DrShadeeElmasry @PullmanMadina This is completely unorganised. There are people who have silver and gold packages which were only bought for the Pullman zamzam hotel. They can’t just assign plat and plus. We bought the package for this reason only. What mess is this? @Motawif_SA @PullmanMakkah @PullmanMadina

[F @Fbsp123]

@touchmytash Have you received your luggage? My parents are at the Pullman ZamZam Makkah too. They said their luggage was coming tomorrow. Have you heard an update regarding this? And also are their any proper guides there to help you all?

[F @Fbsp123]

@KAli19625284 @amira_koshairy @Motawif_SA The voucher was sent 1am and their flight was at 3:45pm. Yes transport was arranged. But once in the hotel they were not able to find bookings for people. Putting 5 people in 1 room. They have to figure out everything on their own. No guide is of help or of any knowledge.

[F @Fbsp123]

@N_bgm20 @Motawif_SA @MoHU_En My father is sharing a quad room with 5 people. There is 2 men sharing one bed in their room. Staff there are not aware of bookings made. My parents had to figure out everything by themselves. Please Allah help my parents. @Motawif_SA @Saudi_Airlines they need their luggage!

[F @Fbsp123]

@AfreenMashadi @Motawif_SA It was cutting it very short. Our flight is today at 3:45pm. And we got the email 1am.

[F @Fbsp123]

@AfreenMashadi @Motawif_SA No I didn’t call them but we did send them a lot of emails and dm’s. Most they would never get back to. I just received the email voucher at 1am.

[F @Fbsp123]

@Eng_Alrawi_2 @HaramainInfo @Motawif_SA Just over 14 hours before their flight.

[F @Fbsp123]

@AfreenMashadi @Motawif_SA Yes they sent an email with voucher at 1am.

[F @Fbsp123]

@Eng_Alrawi_2 @HaramainInfo @Motawif_SA Yes they sent it at 1am.

[F @Fbsp123]

@touchmytash @tjbakare @NadeefsViews @azhariqbal0786 @Nour06582581 @da8wonder @Sabreena1987 @Motawif_SA @syedroomanali @touchmytash have you received your flight tickets from motawif? I still have not received email from them. I will call Saudi in the morning but have you or anyone got email from motawif? This is not how we thought our hajj journey would be. The worst experience.

[F @Fbsp123]

@Eng_Alrawi_2 @HaramainInfo @Motawif_SA @Motawif_SA where is my tickets!!! I am flying out in a couple of hours! You have replied to people saying sorry for the delay. What is your problem! We need our tickets! We have a flight to catch tomorrow and you are posting on social media saying you are welcoming people?!