FedPayments Improvement

Official account of the Federal Reserve’s payments improvement initiative, offering the latest in news, perspectives and our vision for a collaborative future.

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High-net worth individuals aren't just targeted for their wealth. Investment managers, trusted advisors, family office staff... each relationship is a potential entry point for criminals.

In our latest article, we break down the risk factors that make wealthy individuals uniquely vulnerable to scams — and what financial institutions can do to help prevent customer losses: https://t.co/TG7kXvltDD

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When generative AI is guided by strong context instructions and grounded in both internal policy knowledge bases and shared industry language provided by the FraudClassifier(SM) and ScamClassifier(SM) models, it can be a reliable partner. Learn more about how fraud analysts can better utilize generative AI: https://t.co/hJcaTNLxKb

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Explore scam survivor stories to learn how financial institutions can provide support to victims – helping them manage financial loss and prevent future fraud: https://t.co/q38tBaWb1F

[FedPayments Improvement @FedPayImprove]

Generative AI can be useful in classifying fraud and scams but adding context and a strong knowledge base can help provide better results. Learn how fraud analysts can use generative AI in practice: https://t.co/o20K0Ua2Ft

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Consistent fraud classification offers a powerful way to strengthen information sharing and improve collaboration across the industry. Learn more from Federal Reserve subject matter experts at our Oct. 14 webinar: https://t.co/K4ZsEmHBPN

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Join us on Oct. 14 at 2-3 p.m. ET to learn how a shared fraud taxonomy such as the FraudClassifier(SM) model, can help you gain insight into how fraud is impacting your organization and the ecosystem as a whole. Register today: https://t.co/K4ZsEmHBPN

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Scams take more than money – they erode customer trust and confidence. Learn how victims can move forward and protect themselves after a scam, with the help of their financial institution. Read more: https://t.co/khYrxB9ulU

[Federal Reserve Financial Services @FRBservices]

The Federal Reserve is committed to helping reduce fraud risk and advancing the safety and security of the payment system. To help enhance the view of the current industry fraud landscape, we want to hear about your organization’s fraud related experiences and challenges.

By sharing your voice, the 2026 FRFS Payments Fraud Trends Survey will help us identify fraud related experiences and challenges. In turn, ensuring future education, tools and resources reflect the needs and priorities of the payments industry.

Respond now: https://t.co/eILDRtBdiX

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Life milestones like retirement, purchasing a new home, or becoming independent bring excitement—but they can also create moments of heightened scam risk.

Our latest article in the Understanding Scam Risk Across Customer Segments series dives into:
• How criminals exploit these transitions
• What financial institutions can do to better safeguard their customers

Read more: https://t.co/EVLtXVJDZJ

[Federal Reserve Financial Services @FRBservices]

Coming soon: Join the effort to shape an industry view of the fraud landscape by completing our 2026 Federal Reserve Financial Services Payments Fraud Trends Survey. We want to hear about your organization’s fraud related experiences.

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By understanding how account takeover fraud happens and the challenges in addressing it, financial institutions can better protect their customers, preserve trust and reduce the costs stemming from these attacks. Find out more: https://t.co/Je8OioPnyR

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Anyone can be a victim of financial crime. Some victims are randomly selected, but others are personally targeted with criminals taking the time to test and refine their tactics. Follow us as we explore various groups that are targeted and what financial institutions can do about it, with our new series — Understanding Scam Risk Across Customer Segments. Be sure to like and follow so you can see all the articles in the series. https://t.co/Y6bHviLY5J

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Great news! New fraud mitigation resources are here.

Initially launched earlier this year, the Account Takeover Fraud Mitigation Toolkit has a fresh installment of content that explores prevention and detection through realistic scenarios, interactive quizzes, training videos and downloadable resources. Two new learning modules are available for you to explore: https://t.co/i19kgs8Rkn

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Interested in the current payments landscape? Join the FedPayments Improvement Community for the latest news and perspectives: https://t.co/JuwAyx4BQq

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New fraud mitigation resources now available. The Federal Reserve is continuing to provide educational resources to help financial institutions combat payments fraud.

Education is an important defense against fraud and an effective way to protect your customers. Learn more about the new updates to our account takeover fraud toolkit: https://t.co/i19kgs8Rkn

[FedPayments Improvement @FedPayImprove]

Just Released! Explore new content in our Account Takeover Fraud Mitigation Toolkit.

Educate yourself and your staff on how to better identify and combat this type of fraud in an ever-changing landscape: https://t.co/YoTs1wgmDI

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According to the Federal Trade Commission (FTC), individuals ages 29 and under lost nearly $500 million to scams in 2025, a 20% increase since 2021.

Criminals are highly adept at tailoring their schemes to the life stages, financial pressures and behavioral patterns of their victims. In this series, understand the specific factors that contribute to scam susceptibility among teens and young adults and discover tools to help effectively safeguard this group: https://t.co/alNKTjZLSr

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New Fraud Educational Resources Launching August 13.

We want to support you in the fight against account takeover fraud. Our Account Takeover Fraud Mitigation Toolkit will soon have a fresh installment of resources exploring prevention and detection strategies as well as realistic scenarios that can be used to help train staff and educate consumers on how to mitigate account takeover fraud risks.

Until then, be sure to check out the current modules that detail what account takeover fraud is and how it happens: https://t.co/bIsNarNgXK

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Financial institutions are reporting rising fraud trends across all major payment channels, according to a new survey of risk professionals. Debit card fraud was the most widespread, while check fraud and account takeover fraud grew. Explore more findings: https://t.co/lCHGhJTuHH

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Better fraud data leads to better defense. The FraudClassifier(SM) model provides consistent classification across payment types. Learn why organizations are adopting it: https://t.co/eOGbb452Cz