@tapairportugal unbelievable how our luggage has been lost by your airline and any number provided to contact does not get picked up. We have been trying reaching from any way you specify in the website and we just keep getting ignored! This is really unacceptable from an airline
@tapairportugal our baggage never arrived to our destination in Mexico.i have been trying desperately to get any updates but seems impossible for more than we try reaching you. Can you please inform me about the status of the delivery of our luggage???
@Lufthansa_DE it's been two weeks now since we come back from Frankfurt to Dusseldorf, and there is no news about our luggage. We call everyday to @Lufthansa_DE and they are unable to provide any kind of information. I want to escalate to wherever possible, this is ridiculous!!
@Lufthansa_DE Thanks for the efforts, however this does not resolve my problem. Plus I have very important things that I need from my luggage and most things should be ruined by now. I haven't even heard about any kind of compensation! Never expect this from @Lufthansa_DE@maluscholl
@Lufthansa_DE Thanks for replying, finally someone is paying attention. First of all, we call the phone number in the PIR form and it doesn't even exist. Then we call other Lufthansa phone numbers and they keep saying it will arrive next day, we have been hearing this for 2 weeks and nothing!