fgs norfolk

[fgs norfolk @FgsNorfolk]

@virginmedia Unimaginable irony not be able to pay your bill, cos you're not providing the service!!!

[fgs norfolk @FgsNorfolk]

@virginmedia wel done again. No service Sunday, despite your App?? Saying Hey man everything's cool. No service Wed night. AT contract renewal, you're so essential, any other time, you're invisible, unworking, unresponsive. Just being yourselves.

[fgs norfolk @FgsNorfolk]

@virginmedia It was down / intermittant /unuseable for a couple of hours Thursday evening when I couldn't complete a number of end-of-month routines, processes and payments. One of which was to pay my monthly Virgin Media bill. I pay manually due to your historical financial incompetance.

[fgs norfolk @FgsNorfolk]

@virginmedia Your provided link, unsurprisingly, doesn't work. 404 ERROR !!

[fgs norfolk @FgsNorfolk]

@shitcoyner @juneslater17 A government spokesman has said that "Despite many thousands of applicants who have successfully written many similar Apps just for the advertising revenue, would have been successful, were it not for the fact that we, as your Government, need to make money from these crises.

[fgs norfolk @FgsNorfolk]

@thameswater @unblocktober A blocked ignorance to the incredibly privileged position you have of providing a secure confident demonstration of your commitment to a life-essential service could lead to a plethora of criticism that you can safely ignore thanks to a tax-payer guarantee. Well done, YOU

[fgs norfolk @FgsNorfolk]

@virginmedia NO, and no youre not, you looked into my "experience" over the last 18 months including 8 complaints,dismissed, about 24 hours of waiting / phone begging u to put a simple problem right and took every opportunity to fail...successfully !!!!!
Well done you

[fgs norfolk @FgsNorfolk]

@virginmedia we can just part company, no need to talk, lets see what happens. ps I don't pay by DD because you have clearly demonstrated over the last 18 months that you can't get a bill right. Need my business...and money...call me. No further payment till I hear from you.

[fgs norfolk @FgsNorfolk]

@virginmedia You effectively prevent access to contract end dept. Prepare and present final bill for final contract end 18th Nov. End of all communication to you.

[fgs norfolk @FgsNorfolk]

@virginmedia ...and I would have to dial in again..which would lead me back to Retentions...neat trick. Despite contract end 19th set in stone, I have to give you 30 days notice, so as this is an official office, this is your 30 days notice and it starts now. Pass it on to relevant dept....c

[fgs norfolk @FgsNorfolk]

@virginmedia Well, I phoned team, got cut off for owing money...falsely. pressed 4 for contract end...which put me through to Retentions. After 1.5 hrs of nonsence and failed to retain me, I asked for contract end dept, but Ramon in retentions couldn't transfer me...cont

[fgs norfolk @FgsNorfolk]

@virginmedia Adieu, until we meet on the steps of the Court

[fgs norfolk @FgsNorfolk]

@virginmedia John, an excellent attitude, which I shall adopt, out of fairness. I cannot talk to you, pay any outstanding monies, nor renew our contract which expires in 5 days. Return of your equipment, if required, is.....
Problematical !....cont

[fgs norfolk @FgsNorfolk]

@virginmedia Called them yesterday, waited 3 hours, Oh if only all your customers could wait in all day hoping you'd respond, Ah, wait....WE DO..... Not happening John, I'm not going round your roundabout AGAIN. while u laugh.
IM WAITING FOR YOUR CALL

[fgs norfolk @FgsNorfolk]

@virginmedia You're Very quiet today...workin on YOUR problem. I'm waiting. PS why us my bill more this month than last month....even though you got last month's wrong...I'm waiting

[fgs norfolk @FgsNorfolk]

@virginmedia No further answers will be provided, you have more than enough info. spent most of today trying to get contact u via phone, mail WhatsApp to get u to solve problems you created at the beginning of contract, and have clearly and contemptuously failed.

[fgs norfolk @FgsNorfolk]

@virginmedia I mentioned 2 in first post. Anyway C-131023468, because you replied to, but clearly failed to read C-190923346, Clever, that'll keep the pot boiling. C-060623588,C-2903231464,C-160323943,C-3001231806, just this year, follow the trail. Can't wait to treat you as u treat me.

[fgs norfolk @FgsNorfolk]

@virginmedia I'm not going over this again, with you. Every month, someone clueless, I'm done talking. You apologise, yet do NOTHING. EXCEPT threaten, ruin credit scores, and point to useless help pages. This is on you, you need to fetch it right. No more from me