Rick McKenna

[Rick McKenna @FickleRickle]

@Clear is no longer worth it. In line at MCO with clear and pre-check for 20 minutes before leaving that line to go just pre-check. Much faster without using my $229 clear membership. Won’t renew!

[Rick McKenna @FickleRickle]

@VirginAtlantic still waiting for info.

[Rick McKenna @FickleRickle]

@VirginAtlantic hi there! When would I expect to see estimated boarding time and boarding gate for my flight departing MCO this evening? It does not show on the MCO departure boards and trying to plan for the time we need to be at the airport for check-in for flight 136. Thx!

[Rick McKenna @FickleRickle]

@AmericanAir No prob - it finally got updated 4 min after I posted. So hopefully this helped get that going. Now I’ll enjoy a few more drinks in the lounge. Cheers 🥂

[Rick McKenna @FickleRickle]

@AmericanAir how can my flight be leaving at 1:15PM when the inbound plane arrives at 1:39PM? When will you update it is delayed and put a new more accurate estimated departure time?

[Rick McKenna @FickleRickle]

@SouthwestAir Still waiting…no response from your teams even after I’ve sent my info twice. I’m a long time southwest fan with a Southwest CC…looks like I need to move on to another airline.

[Rick McKenna @FickleRickle]

@SouthwestAir Who can help refund my early bird checkin expense? I had to cancel my flight last week because of your system outages. I got my points refunded but not the early bird fees. Since this was due to your system outage I think it fair this be refunded.

[Rick McKenna @FickleRickle]

@SouthwestAir I sent it - first 5 days ago…then again 3 days ago….still waiting.

[Rick McKenna @FickleRickle]

@SouthwestAir I sent my info via DM this morning at 5:39AM. Still waiting for my refund.

[Rick McKenna @FickleRickle]

@HMSHostSupport @Starbucks @MCO this fiasco still has not been addressed and no one has made contact with me. The “Sr Director of Operations” from @HMSHostSupport responsible for this location has yet to call me back after I’ve replied.

[Rick McKenna @FickleRickle]

Absolutely disgusted by the blatant & purposeful homophobic treatment I experienced @Starbucks @MCO @HMSHost I have never experienced a targeted public display so shameful #LGBT #Discrimination #Hate #ProudGayMan

[Rick McKenna @FickleRickle]

@HMSHostSupport @Starbucks @MCO @HMSHost Thanks for the response. I just sent you the details via DM. I look forward to hearing how this is resolved.

[Rick McKenna @FickleRickle]

Employee making fun how I spoke & what I ordered to two other employees right in front me and other guests while departing @MCO

[Rick McKenna @FickleRickle]

@MCO I have to get on a flight tonight in 2.5 hrs instead of Monday due to the decision to close so early on Monday’s. Come on...open up! I’m opening up my company for business on Tuesday!!!!!

[Rick McKenna @FickleRickle]

@benschmutz @MCO @kaylaaadcock Well then you can rebook your flight if it opens! Open up @MCO! Then I don’t have to leave the beach in Jersey to fly home early tonight!!

[Rick McKenna @FickleRickle]

@MCO @MCO the storm has shifted yet again and is expected to continue to move east. Are you reconsidering the Monday closure? Pushing that to later in the day or even to Tuesday??

[Rick McKenna @FickleRickle]

Finally able to make the change online today.

[Rick McKenna @FickleRickle]

@SpiritAirlines is the WORST! I’ve tried to change my flight via their “manage travel” due to #dorianhurricane and trying to charge me $300. Been on hold for 2+ hours with chat and phone option. Never booking @SpiritAirlines again.

[Rick McKenna @FickleRickle]

@SpiritAirlines @SpiritAirlines thank you. But I can’t change my Monday flight which is already cancelled to fly home tomorrow. Been on hold for an hour both on phone and text since the online system is trying to charge me more than $300 to get on the flight tomorrow vs waiting until Fri. Help

[Rick McKenna @FickleRickle]

@SpiritAirlines @SpiritAirlines extend the advisory to Florida so we can change our flight from ACY to MCO on Monday!!!