Hi again! Thanks for the kind words and for continuing to share what cryptos you'd like to see offered on our platform. Adding new coins is part of our multi-year roadmap, and conversations like these help highlight what's most important to our community. For updates on Fidelity Crypto features and crypto insights, check out our Decode Crypto newsletter here:
https://t.co/2kP3srllnB
- Wyle, Fidelity Crypto
Hey, Mike. This is Kyle with Fidelity Crypto again.
We appreciate you taking the time to provide such detailed feedback. Your thoughts don't go unheard, and I've made sure the right set of eyes is on this. Also, just so you know, the best way you can help is by tagging us on socials with your thoughts.
@karthik_1209 Thanks for the tag.
We haven't been able to replicate the error you're getting on the Fully Paid Lending page. Just to confirm, is that the only page you're experiencing it on?
Thank you connecting with us.
To access Fidelity accounts, customers must communicate with us directly for assistance.
It is with our customers’ financial well-being in mind that any third-party applications, websites, or data aggregators that do not utilize our secure, integrated connection will be prevented from accessing Fidelity customer data. Our goal is for Fidelity customers to use their favorite apps safely and securely.
You can learn more at this link: https://t.co/pbY2bNmnGm
What’s happening with inflation? How have corporate earnings affected the market? And how are small businesses faring? It's all on this week's Market Roundup. https://t.co/Rz3WSrzgqH
@KlineSportsPics Thank you for bringing this to our attention, Robert.
To discuss your situation in more detail, please contact our Workplace Investing team directly. They are available through the link below from Monday to Friday, 8:30 a.m. to midnight, ET.
Contact Us: https://t.co/jChz5yN1E9
Thanks for the tag!
Typically, you will receive a separate email including proxy voting information for your BrokerageLink account.
With that said, since BrokerageLink accounts and their respective 401(k) plans have their own rules, we ask that you contact our BrokerageLink team directly to verify the specifics of your situation. Associates are generally available Monday through Friday from 8:30 a.m. to midnight ET to assist you. Please say "BrokerageLink" when prompted by the automated system to be connected to the right group.
Contact Us: https://t.co/M5BdoJhsKv
If you have any additional questions, please follow up with us. We're here to help!
Thanks for reaching out.
We haven't received widespread reports of lag like this, but some basic troubleshooting steps listed below may help.
1. Clear your cache and cookies, and navigate back to the website by typing in the URL
2. Try the website from both an incognito tab and a different browser
3. Check the website from a different internet connection and a different device
If the issue persists, please call our Technical Support team available Monday through Friday from 8:30 a.m. to 9:00 p.m. ET. If you need help placing your options trade, you can also contact our service team through the link below. They're available 24/7.
Contact Us: https://t.co/M5BdoJhsKv
Let us know if you need anything else.
Options trading entails significant risk and is not appropriate for all investors. Certain complex options strategies carry additional risk. Before trading options, please read the Characteristics and Risks of Standardized Options (https://t.co/SIkKRYfOzS). Supporting documentation for any claims, if applicable, will be furnished upon request.
The future of Active Trader Pro® (ATP):
As we work to modernize our trading technology with Fidelity Trader+®, we want to reassure you that ATP will remain available throughout 2026. Beginning in 2027, we plan to gradually retire ATP in stages based on overall usage.
When your access is affected, you'll be contacted with at least 60 days’ notice before changes take effect. We recognize that platform transitions can be an adjustment, and we're committed to keeping you informed and supported every step of the way. (1/3)
We are unable to replicate your experience on our end. For some troubleshooting steps, you may try clearing your browser's history and cookies, or try a different browser or device. If you continue to experience these issues, we recommend reaching out to our Technical Support team so they can troubleshoot with you. Associates are available Monday through Friday from 8:30 a.m. to 9:00 p.m. ET. Please say "technical support" when prompted by the automated system to be connected to the right group.
Contact us: https://t.co/M5BdoJhsKv
We are here to help if anything else comes up.
We appreciate the follow-up.
Which platform are you using that shows yesterday's expirations on the option chains? For example, https://t.co/39cuLwnyz0, mobile app, Fidelity Trader+? Additionally, have you tried an alternative platform to see if it's also showing yesterday's expirations?
*Options trading entails significant risk and is not appropriate for all investors. Certain complex options strategies carry additional risk. Before trading options, please read the Characteristics and Risks of Standardized Options (https://t.co/SIkKRYfOzS). Supporting documentation for any claims, if applicable, will be furnished upon request.*
@hippygecko Hi there. Funds received via bank wire or direct deposit (pushed from another institution to Fidelity) are considered fully collected upon receipt, and are available for immediate use.
You can review all the ways to transfer money to Fidelity here: https://t.co/ODNBrhAldp
We’re expanding access to the IPO market, so that more of our customers can participate. Starting today, October 19, we’re reducing the eligibility minimum to participate in IPOs, Follow Ons and Secondary offerings to $25,000 in retail assets (e.g., brokerage accounts, etc.). Learn more or sign up for alerts: https://t.co/aYyd1ZJDeJ