Sally Redfield

[Sally Redfield @FierceFairies]

@freedom_moates I am now!

[Sally Redfield @FierceFairies]

Sad but true! https://t.co/Kc0Fh5IFf5

[Marian @marianbrit55]

@FierceFairies @AnnieYeung7 @SubaruCanada Not better in Canada yet. We have to be persistent in both countries and tweet often and post on FB and Instagram. Contact media. Don't go away like they want us to!!!

[Sally Redfield @FierceFairies]

@marianbrit55 @iconicion @subaru_usa @SubaruCustCare Did I reply? Sorry if not. I can't find the name of my paint color but it's a Subaru Outback and it's a steely blue with hints of purple in some light.

[Sally Redfield @FierceFairies]

@marianbrit55 @SubaruCustCare @iconicion @subaru_usa I hope it goes well for you. Maybe Subaru Canada will be better than Subaru USA. Fingers crossed!

[Sally Redfield @FierceFairies]

@AnnieYeung7 @SubaruCanada Sorry to hear that. Much as I loved Subaru before now that I actually own one I'm disappointed in the quality and the customer service. Hope it's better in Canada than the US.

[Annie Yeung @AnnieYeung7]

@SubaruCanada I have sent all the details of the complaint to the email address you provided. But still no response from Subaru! I don’t really know if Subaru values any of their customers!!!

[Sally Redfield @FierceFairies]

I opened cases with local, regional, and national customer service. In all cases I had to keep checking back every couple of weeks and got no feedback until a refusal (with no details) after weeks of waiting. @subaru_usa @SubaruCustCare https://t.co/JKTJDOfmdl

[Sally Redfield @FierceFairies]

Sorry for the delay, I tried to find the specific color but it's not on the paperwork. It's a 2015 Outback. The color is a slate blue with an undertone of purple. I had to check back many times to get responses from Customer Service, process went from October -June. @subaru_usa https://t.co/S5KHkOerhb

[Marian @marianbrit55]

@FierceFairies @iconicion @subaru_usa @SubaruCustCare What do you own? Colour? I too am dealing with warranty and customer care. Waiting 3 1/2 weeks so far!

[Sally Redfield @FierceFairies]

@SubaruCustCare @subaru_usa Yes I have and after weeks of being asked for the same information, waiting for estimates, and regularly checking in to see what was happening I was told that the problem was not a warranty issue. My 10 year old car's paint looks great, my Subaru looks awful.

[Sally Redfield @FierceFairies]

@subaru_usa So disappointed in my Subaru. Bad clear coat failure on a 3 year old car and somehow it's not a manufacturing problem. My 11 year old car sitting next to it looks great.

[Sally Redfield @FierceFairies]

NOT loving Subaru. Paint job failing on Outback (before 3 yrs old), Customer service repeatedly didn't get back when they said they would. WEEKS of stalling then not covered with no explanation of process or decision. #subaru @subaru_usa #MeetAnOwner #subarucomplaint

[Sally Redfield @FierceFairies]

Gonna retweet Subaru complaints because worst product and customer service I've ever experienced. @subaru_usa @SubaruCustCare https://t.co/5pvTW1Wq9g

[John Juston @johnjustonny]

@ThundaBunz @subaru_usa No one is calling me back. I sent a certified letter in February to the manager. No response. Today I filed a complaint with Consumer Affairs. That's how they treat someone who bought 2 vehicles in 3 years.

[Sally Redfield @FierceFairies]

Gonna retweet Subaru complaints because worst product and customer service I've ever experienced. @subaru_usa @SubaruCustCare https://t.co/yCzxDbz839

[Brandon McClure @Mikogosya]

@subaru_usa Who do i need to talk to in order to file a complaint? I just spent thousands at a subaru dealership replacing my motor. Ive had to return it 4 times for the same issues over the last month and everytime they say its fine. Not only that parts have been ruined etc.

[Sally Redfield @FierceFairies]

Gonna retweet Subaru complaints because worst product and customer service I've ever experienced. @subaru_usa @SubaruCustCare https://t.co/57FTQB9OpW

[Katie Lame-o @thekaterade]

When companies IMPLY on Twitter that they're looking into your customer service complaint... @AskSubaruCanada @Subaru_Canada 2/3

[Sally Redfield @FierceFairies]

Gonna retweet Subaru complaints because worst product and customer service I've ever experienced. @subaru_usa @SubaruCustCare https://t.co/v6d80CNaX0

[Jim Click Automotive @JimClickAuto]

TireAndWheels: 1995 SUBARU LEGACY tire complaint #683213 http://alltireandwheelrecalls.com/comments/detail/683213/... http://bit.ly/c0kRsH

[Sally Redfield @FierceFairies]

Gonna retweet Subaru complaints because worst product and customer service I've ever experienced. @subaru_usa @SubaruCustCare https://t.co/NxCnLeVuXb

[Sally Redfield @FierceFairies]

@RFreeba Don't get a Subaru. My barely 3 year old outback had clear coat failure in 2 places and they say it isn't a manufacturing fault (my 11 year old car sitting right next to it still looks great). Been hearing about other paint failures from Subaru. #subaru

[Sally Redfield @FierceFairies]

.@repzoelofgren Microbusinesses like mine are able to thrive because of #netneutrality. Help us stop the FCC's plan to kill these rules

[Sally Redfield @FierceFairies]

.@SenKamalaHarris Microbusinesses like mine are able to thrive because of #netneutrality. Help us stop the FCC's plan to kill these rules